Yisell Ramirez
Queens,NY
Overview
10
10
years of professional experience
Work History
Service Advisor
Aritzia
New York, NY
aug 2022 - Current
- Promptly responded to clients inquiries via phone, email or in person.
- Developed strong relationships with clients by providing exceptional customer service.
- Greet clients and addressed their needs in a professional manner.
- Ensured that all clients data is processed promptly and accurately.
Assistant Manager
Mandee & Co.
Ridgewood, NY
jan 2016 - aug 2021
- Proactively assist customers with questions, concerns and purchases while walking the sales floor.
- Offer hands-on assistance to customers by assessing customer needs and maintaining current knowledge of consumer preferences.
- Handle customer complaints with empathy and composure.
- Open and close store independently when needed.
- Manage cash register, communicate with customers and operate sales floor.
- Train new employees about customer service techniques and procedures.
Sales Associate
Boscov's
Egg Harbor, NJ
06.2014 - 10.2015
- Credit card sales: Provided customer support, answered client's questions within set standards, and helped them resolve complaints or issues that may arise during usage.
- Managed cash register; opened and closed department independently when needed.
- Handled customer complaints in a professional manner.
Education
Associate of Arts - Film And Television Performance
The New York Conservatory For Dramatic Arts
New York, NY05-2017
Skills
- Bilingual ( Spanish and English )
- Customer Service
- POS knowledge
- Sales
- Leadership
Activities
- Content Creator
Affiliations
- Content Creator . = Had amazing opportunities to work with companies such as :
- Fenty Beauty
- Champion
- Bellesah
- Baboon to The Moon
- Thred Up
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Boscov's
06.2014 - 10.2015
Service Advisor
Aritzia
aug 2022 - Current
Assistant Manager
Mandee & Co.
jan 2016 - aug 2021
Associate of Arts - Film And Television Performance
The New York Conservatory For Dramatic Arts
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