Yllka Dervishi
Katy,TX
Summary
Resourceful Bartender and server known for high productivity and efficient task completion. Skilled in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
3
3
years of professional experience
Work History
Bartender/Server
Adriatic Cafe Italian Grill
Katy, TX
01.2022 - 01.2025
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Attended regular training sessions to stay updated on new products or trends.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Resolved customer complaints in a professional manner.
- Upsold customers from shelf to premium brands to help boost sales.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
Education
High School Diploma -
Mayde Creek High School
Katy, TX05-2024
Skills
- Health codes compliance
- Mixology
- Bar restocking
- Basic accounting
- Safe service compliance
- Cleanliness and hygiene
- Engaging personality
- Marketing and sales experience
- Strong multitasking
- Team player attitude
- Safe food handling procedures
Timeline
Bartender/Server
Adriatic Cafe Italian Grill
01.2022 - 01.2025
High School Diploma -
Mayde Creek High School