Yoana Arambel
Denton,TX
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Developed exceptional communication skills through the years of working in the service industry.
Overview
2
2
years of professional experience
Work History
Server
Lost Colony
03.2024 - Current
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server, Bartender
Lantana Golf Club
05.2023 - 02.2024
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Host, Server
Texas Roadhouse
04.2022 - 02.2023
- Assisted managers with quickly resolving service- and food-related issues.
- Checked and restocked server areas and organized and got change for front counter.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
Education
Bachelor of Science - Public Health
University of North Texas
Denton, TX05.2026
Skills
- Professional Appearance
- Performance Improvement
- Strong Work Ethic
- Service prioritization
Languages
French
Native or Bilingual
Timeline
Server
Lost Colony
03.2024 - Current
Server, Bartender
Lantana Golf Club
05.2023 - 02.2024
Host, Server
Texas Roadhouse
04.2022 - 02.2023
Bachelor of Science - Public Health
University of North Texas
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