Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yohanna Zamora

Grand Prairie,TX

Summary

Dynamic and self-motivated housekeeper with proven expertise at Members Building, excelling in surface sanitization and customer service. Recognized for enhancing guest satisfaction through meticulous attention to detail and effective communication. Skilled in deep-cleaning techniques and maintaining a flexible schedule to meet diverse cleaning demands.

Overview

13
13
years of professional experience

Work History

Housekeeper

Menmbers Building
Dallas, TX
10.2016 - 02.2025
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Swept and damp-mopped private stairways and hallways.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Responded to requests from guests regarding housekeeping needs.

Cleaner

GameStop
Grapevine, TX
02.2015 - 07.2016
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Washed windows both inside and outside of the facility.

Housekeeper

UBM
Grapevine, TX
02.2012 - 03.2014
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Swept and damp-mopped private stairways and hallways.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Education

High School Diploma -

LICEO COLOMBIA
Santa Marta

Skills

  • Customer service
  • Surface sanitization
  • Time management
  • Attention to detail
  • Communication skills
  • Problem solving
  • Team collaboration
  • Work planning and organization
  • Kitchen sanitizing
  • Meeting room preparation
  • Safety guideline adherence
  • Safe chemical handling
  • Flexible schedule
  • Self motivated
  • Self motivation
  • Guest services

Languages

English
Limited
Spanish
Full Professional

Timeline

Housekeeper

Menmbers Building
10.2016 - 02.2025

Cleaner

GameStop
02.2015 - 07.2016

Housekeeper

UBM
02.2012 - 03.2014

High School Diploma -

LICEO COLOMBIA

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Yohanna Zamora