Yohannes Muche
Herndon,VA
Summary
Dynamic and results-driven professional with extensive experience in transportation and management, notably with Five Guys. Excelled in enhancing on-time deliveries and customer satisfaction through effective time management and superior customer service skills. Proficient in technology, including HTML, CSS, and Microsoft Office, contributing to operational efficiency. Demonstrated commitment to safety and excellence, achieving commendable driving records and fostering team development.
Overview
11
11
years of professional experience
Work History
Driver
Uber, Lyft, DoorDash
Herndon, VA
06.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Drove safely in various weather and road conditions to avoid accidents.
Semi Truck Driver
MAT AUTO TRUCK, BYT TRUCKING, AMAM TRUCK
Manassas, VA. Dallas, TX. Herndon, VA
09.2020 - 12.2023
- Improved on-time deliveries by efficiently planning and executing optimal driving routes.
- Supported dispatchers by providing real-time updates on delivery progress, allowing for adjustments to schedules as needed.
- Assisted in training new drivers on company procedures and industry best practices, contributing to a skilled workforce.
- Maintained compliance with federal regulations by accurately logging hours of service, rest breaks, and mileage in electronic logbooks.
- Provided a safe working environment by diligently inspecting and maintaining the semi-truck before each trip.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Verified contents of inventory loads against Bills of Lading.
Driver
Gategourmet
44845 Package Ct, Dulles, VA 20166, United States
08.2019 - 12.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Assistant Manager
Five Guys
IAD Airport
03.2017 - 06.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Developed strategy to increase sales and drive profits.
Electrician
Ethiopian Electric Power
Bahirdar Dar Ethiopia
09.2013 - 01.2016
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
Education
High School Diploma - Natural Sciences
Motta High School
Motta Ethiopia 06.2013
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- City and non-city driving
- Punctuality
- Loading and unloading
- Traffic laws knowledge
- Safety Protocols
- Commercial driving
- Passenger transportation
- Passenger Assistance
- CDL License
- HTML and CSS
- Java Script
- Ms word and Ms Excel
- Power point
- Basic computer skill
- Basic electrical skill/install and maintenance
Timeline
Semi Truck Driver
MAT AUTO TRUCK, BYT TRUCKING, AMAM TRUCK
09.2020 - 12.2023
Driver
Gategourmet
08.2019 - 12.2019
Driver
Uber, Lyft, DoorDash
06.2018 - Current
Assistant Manager
Five Guys
03.2017 - 06.2019
Electrician
Ethiopian Electric Power
09.2013 - 01.2016
High School Diploma - Natural Sciences
Motta High School