Summary

Overview

Work History

Education

Skills

CORE COMPETENCIES

PROFESSIONAL STRENGTHS

Timeline

Yoko Jacobson

St. Augustine,USA

Summary

Bilingual (English–Japanese) Human Resources professional with 15+ years of experience in recruiting coordination, onboarding, and employee relations in corporate and community settings. Skilled in HRIS systems, process optimization, and delivering people-centered operations. Recognized for discretion, high accuracy, and responsiveness in fast-paced environments. Eager to bring a mission-driven, service-oriented mindset to a growing People Operations team.

Overview

years of professional experience

Work History

Human Resources Assistant

Jacksonville Job Corps Center (Eckerd Connects)

Jacksonville, FL

11.2025 - Current

Assisted with recruitment processes, including posting job openings and scheduling interviews.
Maintained employee records using HRIS software, ensuring data accuracy and confidentiality.
Coordinated new hire orientation sessions, facilitating a smooth onboarding experience for employees.
Supported benefits administration by responding to employee inquiries and processing enrollment changes.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Organized new employee orientation schedules for new hires.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Organized company-wide events for staff appreciation
Scheduled and coordinated interviews between hiring managers and potential candidates.
Responded to employee inquiries regarding benefits and other HR topics.
Managed confidential employee records, safeguarding personal and professional information.
Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.

Substitute Teacher/PTO President

Jacksonville Japanese School

Jacksonville, FL

08.2016 - Current

Lead volunteer operations, onboarding new volunteers, scheduling, and internal communications.
Ensure compliance with safety guidelines, coordinate event logistics, and engage parent and teacher communities.
Plan and manage school-wide cultural events and fundraising campaigns, boosting community participation and cohesion.
Demonstrate leadership, empathy, and strong organizational skills in a community-based setting.
Developed lesson plans to align with curriculum standards and engage diverse student populations.

Freelance Japanese Translator / AI Language Trainer

Outlier

Remote

05.2021 - 07.2024

Conducted linguistic evaluation and quality assurance of AI-generated content, maintaining accuracy and cultural nuance.
Developed bilingual training materials and datasets for model development across distributed teams.
Managed projects with tight deadlines and confidential content across international collaborators.

Recruiting Coordinator

Tokyo, Japan

03.2008 - 04.2016

Managed end-to-end recruiting for attorneys and staff in a large international legal firm.
Coordinated interviews, background checks, travel logistics, and onboarding documentation, ensuring compliance and confidentiality.
Administered PeopleSoft HRIS for applicant tracking, reporting, and maintaining data integrity.
Partnered with senior HR leadership to deliver internship, diversity, and training initiatives.
Delivered outstanding service internally in a high-volume and detail-driven environment.

Human Resources Coordinator / Executive Assistant / Marketing Specialist

Osaka / Tokyo, Japan

04.2001 - 02.2008

Provided HR support including recruitment, onboarding, employee documentation, and training coordination.
Coordinated internship and campus recruiting programs.
Assisted executives with scheduling and correspondence.
Created bilingual internal communications and marketing materials that enhanced corporate branding and internal engagement.