Driven to exceed expectations, I leveraged exceptional customer service and a strong work ethic at Spice Station and Mitsubishi International Financial Company, enhancing client satisfaction and surpassing sales targets. My adept multitasking and memory retention skills, coupled with a focus on achievements like complaint resolution, underscore my ability to thrive in fast-paced environments.
Hi, I’m
Yoko Watanabe Todd
Sarasota,FL
Summary
Overview
34
years of professional experience
Work History
Spice Station
Server
01.2023 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Pacific Rim Restaurant
Server
10.2015 - 12.2022
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Mitsubishi International Financial Company
Broker /General Office Clerk
04.1990 - 03.2000
Job overview
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Exceeded sales targets consistently by utilizing effective marketing techniques and focusing on relationship-building with prospective clients.
- Streamlined communication processes by managing correspondence, emails, and phone calls in a timely manner.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Education
Kansai Foreign Language College Osaka, Jp
Associate of Arts from English Language And Literature
03.1990
University Overview
- Study Abroad: Canada at British Columbia University
Skills
- Strong Work Ethic
- Exceptional customer service
- Memory retentiion
Timeline
Server
Spice Station
01.2023 - Current
Server
Pacific Rim Restaurant
10.2015 - 12.2022
Broker /General Office Clerk
Mitsubishi International Financial Company
04.1990 - 03.2000
Kansai Foreign Language College
Associate of Arts from English Language And Literature
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