Detail-oriented professional with extensive experience in patient care and medical documentation. Committed to compassionate communication and problem-solving to enhance customer experiences while supporting diverse community needs.
Overview
21
21
years of professional experience
Work History
Caregiver
Home
Albuquerque
11.2019 - 05.2025
Provided 24-hour care for sister with neurological and health issues.
Medical ASSISTANT
Presbyterian healthcare services
09.2018 - 11.2018
Triaged and roomed patients to be assessed by the Physician. Provided administration support such as answering phones, emailing, and faxing paperwork for assigned physicians and other physicians in the department.
Direct Care staff
Casa angelica
Albuquerque
06.2006 - 12.2017
Provided overnight care for sixteen medically fragile pediatric clients, ensuring accurate and detailed documentation to support their complex health needs.
Cashier
Family Dollar
08.2004 - 06.2005
Executed cash handling procedures for sales and organized stock in the clothing department and near the register.
Education
Bookkeeping, Certificate of Completion - Accounting And Finance
Central New Mexico Community College
Albuquerque, NM
05-2026
Payroll Clerk, Certificate of Completion - Accounting And Finance
Central New Mexico Community College
Albuquerque, NM
05-2026
Certificate - General Studies
Central New Mexico Community College
Albuquerque, NM
12-2021
Associate of Arts - HISTORY
Central New Mexico Community College
Albuquerque, NM
12-2021
Associate of Arts - Liberal Arts
Central New Mexico Community College
Albuquerque, NM
12-2021
Associate of Applied Science - INTEGRATED STUDIES
Central New Mexico Community College
Albuquerque, NM
04-2021
Certificate General Business - Business
Central New Mexico Community College
Albuquerque, NM
04-2020
Clinical Medical Assistant Certificate - Healthcare
UNM Continuing Education
Albuquerque, NM
07-2018
Skills
Customer service
Patient care
Medical documentation
Medical records management
EMR / EHR
Patient advocacy
Autism support
Physical therapy support
HIPAA compliance
Problem-solving
Adaptability and flexibility
Team collaboration
Attention to detail
Empathetic listening
Compassionate communication
Bilingual in Spanish
Answering phones
Cash handling
Typing/Faxing
Microsoft Office Suite
QuickBooks Desktop/Online
Timeline
Caregiver
Home
11.2019 - 05.2025
Medical ASSISTANT
Presbyterian healthcare services
09.2018 - 11.2018
Direct Care staff
Casa angelica
06.2006 - 12.2017
Cashier
Family Dollar
08.2004 - 06.2005
Bookkeeping, Certificate of Completion - Accounting And Finance
Central New Mexico Community College
Payroll Clerk, Certificate of Completion - Accounting And Finance
Central New Mexico Community College
Certificate - General Studies
Central New Mexico Community College
Associate of Arts - HISTORY
Central New Mexico Community College
Associate of Arts - Liberal Arts
Central New Mexico Community College
Associate of Applied Science - INTEGRATED STUDIES
Central New Mexico Community College
Certificate General Business - Business
Central New Mexico Community College
Clinical Medical Assistant Certificate - Healthcare