YOLANDA Thweatt Coleman
Customer service Representative/phlebotomist
Salisbury,NC
Summary
Competent Phlebotomy Technician with 30years\' experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Billing Specialist
Spectra Laboratories
Rockleigh, NJ
05.2017 - 12.2017
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Managed collections claims for unpaid bills against the estates of debtors.
- Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
- Submitted electronic/paper claims documentation for timely filing.
Home Health Aide
BrightStar Care Northern Charlotte / Huntersville
Concord, NC
06.2014 - 08.2015
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Home Health Aide
BRIGHTSTAR HOME CARE
Charleston, SC
06.2013 - 08.2014
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Scheduled and accompanied clients to medical appointments.
- Maintained a clean, healthy and safe environment.
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Home Health Aide
We Care Home Care
Charleston, SC
03.2013 - 08.2013
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
- Assisted with patient transfer and ambulation.
- Obtained household supplies and ran daily errands.
- Maintained accurate records of patient care, condition, progress and concerns.
Medical Assistant Externship
Carolina Women\'s Care
Summerville, SC
06.2009 - 06.2009
- SCHEDULED PROCEDURES FOR PATIENTS AT VARIOUS HOSPITALS
- ADMINISTERED INJECTIONS
- TRIAGE
- AUTOCLAVE
- CERVICAL BIOPSIES
- VENIPUNCTURES
- CALL IN Rx TO PHARMACY
Medical Assistant
WEST ASHLEY FAMILY MEDICINE
Charleston, SC
10.2009 - 11.2011
- Monitored vital signs, such as blood pressure and pulse.
- EKG\'s
- INJECTIONS
- RAN CBC\'s, COMP\'s, LIPID TESTS
- HEARING EXAM
- PROFICENT IN USING EMR SYSTEM
Phlebotomist/Medical Assistant
Interim HealthCare of Charlotte NC
Charlotte, NC
04.2001 - 08.2004
- ASSISTED IN MINOR OFFICE PROCEDURES
- CALLED Rx TO PHARMACY
- WORKED IN BUSY ADULT AND PEDIATRIC CLINICS
- WORKED IN HOSPITAL LABORATORY
- PERFORMED VENIPUNCTURE\'S ON ADULTS AND INFANTS
- PROCESSED URINE DRUG SCREENS
Medical Assistant
KATHY LESSER, MD DIABETES AND ENDOCRINOLOGY
HACKENSACK, NEW JERSEY
02.1999 - 03.2001
- ASSISTED DR WITH MINOR OFFICE PROCEDURES
- CALLED Rx TO PHARMACY
- SCHEDULED PATIENT\'S THYROID PROCEDURES AT THE HOSPITAL
- PROVIDED PATIENT COUNSELING AND TRAINING
- HANDLED MEDICAL BILLING AND HMO\'s and OTHER INSURANCE COMPANIES
Education
CERTIFIED PHLEBOTOMY TECHNICIAN - PHLEBOTOMY
Bergen Community College
Paramus, NJ2018
CERTIFIED EKG TECHNICIAN - EKG
Bergen Community College
Paramus, NJ2018
CERTIFIED MEDICAL ASSISTANT - CERTIFIED MEDICAL ASSISTANT
CENTURA COLLEGE
North Charleston2009
MEDICAL ASSISTANT
LYONS INSTITUTE
HACKENSACK, NJ1988
Skills
- Venipuncture
- Specimen labeling procedures
- Detail-oriented
- Time management
- Quality control
- HIPPA compliance
- Phlebotomy knowledge
- CLIA & OSHA compliance
Certification
- CPR certified through American Heart Association
- Certified Medical Assistant
- Certified Phlebotomy Technician
- Certified EKG technician
OBJECTIVE
To obtain a position as a medical assistant /phlebotomist where I can utilize my background, skills, passion, and education working for progressive company offering a challenge and upward mobility.
Timeline
Billing Specialist
Spectra Laboratories
05.2017 - 12.2017
Home Health Aide
BrightStar Care Northern Charlotte / Huntersville
06.2014 - 08.2015
Home Health Aide
BRIGHTSTAR HOME CARE
06.2013 - 08.2014
Home Health Aide
We Care Home Care
03.2013 - 08.2013
Medical Assistant
WEST ASHLEY FAMILY MEDICINE
10.2009 - 11.2011
Medical Assistant Externship
Carolina Women\'s Care
06.2009 - 06.2009
Phlebotomist/Medical Assistant
Interim HealthCare of Charlotte NC
04.2001 - 08.2004
Medical Assistant
KATHY LESSER, MD DIABETES AND ENDOCRINOLOGY
02.1999 - 03.2001
CERTIFIED PHLEBOTOMY TECHNICIAN - PHLEBOTOMY
Bergen Community College
CERTIFIED EKG TECHNICIAN - EKG
Bergen Community College
CERTIFIED MEDICAL ASSISTANT - CERTIFIED MEDICAL ASSISTANT
CENTURA COLLEGE
MEDICAL ASSISTANT
LYONS INSTITUTE
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