Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate/Cashier/Customer Service
Gap Inc.
06.2022 - 06.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Service: Addressed customer inquiries and concerns, maintaining a positive and professional demeanor, while taking and accurately processing customer orders, ensuring satisfaction with every transaction.
Cash Handling and Point of Sale (POS) Systems: Managed cash register responsibilities, including processing payments, providing change, managing returns and issuing receipts.-Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Champs Sports
05.2022 - 06.2022
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Journeys
07.2021 - 05.2022
Inventory Management: Assisted in receiving, unpacking, and organizing new merchandise.
Maintained a neat and organized store layout, making it easy for customers to find products, and monitored and reported inventory levels to management, contributing to efficient stock replenishment.
Helped customers locate products and checked store system for merchandise at other sites.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.