Overview
Work History
Education
Skills
Timeline
Generic

Yolanda Chiyaka

Vienna,VA

Overview

3
3
years of professional experience

Work History

Sales Associate

Victora Secret
12.2023 - 01.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate/Cashier/Customer Service

Gap Inc.
06.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Customer Service: Addressed customer inquiries and concerns, maintaining a positive and professional demeanor, while taking and accurately processing customer orders, ensuring satisfaction with every transaction.
  • Cash Handling and Point of Sale (POS) Systems: Managed cash register responsibilities, including processing payments, providing change, managing returns and issuing receipts.-Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Cashier

Champs Sports
05.2022 - 06.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Sales Associate

Journeys
07.2021 - 05.2022
  • Inventory Management: Assisted in receiving, unpacking, and organizing new merchandise.
    Maintained a neat and organized store layout, making it easy for customers to find products, and monitored and reported inventory levels to management, contributing to efficient stock replenishment.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

No Degree - Nursing

Morgan State University
Baltimore, MD
2027

High school diploma -

Oakton High School
06.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Multi-tasking strength
  • POS System Operation and cash handling
  • excellent communication skills

Timeline

Sales Associate

Victora Secret
12.2023 - 01.2024

Sales Associate/Cashier/Customer Service

Gap Inc.
06.2022 - 06.2023

Cashier

Champs Sports
05.2022 - 06.2022

Sales Associate

Journeys
07.2021 - 05.2022

No Degree - Nursing

Morgan State University

High school diploma -

Oakton High School
Yolanda Chiyaka