Yolanda Garrett
Medical Assistant
Detroit,MI
Summary
Compassionate Medical Assistant with expertise in patient-focused care, HIPAA compliance, and clinical documentation. Proven ability to enhance patient experiences through effective communication and efficient appointment management.
Dedicated Medical Assistant skilled in vital sign monitoring and electronic health record management. Committed to delivering high-quality patient care while ensuring compliance with safety protocols and enhancing workflow efficiency in healthcare settings.
Detail-oriented Medical Assistant with strong abilities in appointment setting and patient record management. Known for fostering positive patient relationships and maintaining a clean, organized clinical environment to support optimal patient care.
Overview
23
23
years of professional experience
Work History
Medical Assistant
Henry Ford Hospital
Detroit, MI
03.2023 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Administered medications and injections as directed by physicians.
- Managed patient records using electronic health record systems for accurate documentation.
- Scheduled appointments and coordinated patient follow-ups to enhance care continuity.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
Patient Care Technician
Rehabilitation Hospital of Michigan
Detroit, MI
11.2019 - 03.2023
- Mentored junior technicians in effective patient handling techniques and emotional support strategies.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Patient Care Technician
Homestead Assisted Living
Detroit, MI
03.2003 - 10.2019
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to medical staff for timely interventions.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Trained new staff on best practices for patient care and safety protocols.
- Implemented infection control measures to maintain a safe living environment.
- Documented patient progress in electronic health records accurately and efficiently.
- Facilitated communication between residents, families, and healthcare providers to enhance care quality.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Medical Assistant
National Institute of Technology
Dearborn, MI06-2004
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- CPR
- Electronic medical records
- Immunization administration
- Phlebotomy techniques
- Patient assessments
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Patient flow management
- Emergency response preparedness
Timeline
Medical Assistant
Henry Ford Hospital
03.2023 - Current
Patient Care Technician
Rehabilitation Hospital of Michigan
11.2019 - 03.2023
Patient Care Technician
Homestead Assisted Living
03.2003 - 10.2019
Medical Assistant
National Institute of Technology