Yolanda Johnson
San Bernardino,CA
Summary
With over 27 years of Child Support knowledge and leadership I have a passion for helping others be the best that they can be. I am adaptable, Consistent and approachable. I believe in the Departments Mission of not only the partnership with the community we serve but by having a partnership with my peers. With my leadership skills I believe I can not only train and lead others to success I look forward to doing so.
Overview
22
22
years of professional experience
Work History
Child Support Specialist I
Department Of Child Support Services
07.2016 - Current
- Maintain an enforcement caseload
- Assist Supervisor with managing daily logs, mail and compliance lists,
- Training of new staff
- Assisting customers in finding a solution to their concerns.
- Performed case management tasks to enforce court-ordered child support obligations.
- Monitored cases for support order compliance and made adjustments.
- Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
Child Support Assistant
Department Of Child Support Services
09.2001 - Current
- Explained policies, procedures and instructions to parents.
- Located parents for gaining child support and prepared records of payments.
- Calculated child support obligations and debts.
- Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
- Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.
- Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
- Provided genetic testing to determine paternity needs.
Skills
2023 Graduate of Next Generation Leaders
Employee of the Quarter Nominee
Strengths ambassador
Emcee for Unit meetings
Mentor and trainer for new staff
Social committee, Customer service committee and All Hands meeting volunteer
Timeline
Child Support Specialist I
Department Of Child Support Services
07.2016 - Current
Child Support Assistant
Department Of Child Support Services
09.2001 - Current
Similar Profiles
Alicia SuttonAlicia Sutton
Child Support Specialist II at LACO DEPARTMENT OF CHILD SUPPORT SERVICESChild Support Specialist II at LACO DEPARTMENT OF CHILD SUPPORT SERVICES
Obianuju NwukeObianuju Nwuke
Child Support Specialist II at Department of Child Support ServicesChild Support Specialist II at Department of Child Support Services
Faviana AvilaFaviana Avila
Child Support Specialist II- Call Center Agent/ Case Manager/ Auditor at Butte County Department of Child Support ServicesChild Support Specialist II- Call Center Agent/ Case Manager/ Auditor at Butte County Department of Child Support Services
Alexis SosaAlexis Sosa
Child Support Specialist III at Department Of Child Support ServicesChild Support Specialist III at Department Of Child Support Services
Caitlyn MolledaCaitlyn Molleda
Crew Member at Rally's CheckersCrew Member at Rally's Checkers