Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Yolanda Lindsay

Locust Grove,GA

Summary

Dedicated Certified Pharmacy Technician with proven expertise at Walmart in enhancing customer retention through exceptional service and effective problem-solving. Skilled in medication dispensing and insurance billing, I excel in team collaboration and maintaining compliance with HIPAA regulations, contributing to a safe and efficient pharmacy environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart
Locust Grove, GA
07.2019 - 03.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Maintained a clean and safe pharmacy environment through regular cleaning of work areas and equipment, adhering to safety guidelines.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Boosted customer retention through exceptional service, addressing concerns professionally and courteously, fostering trust between patients and pharmacy staff.
  • Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Education

High School Diploma -

Luella High School
Locust Grove, GA
05-2019

Skills

  • Data entry
  • Attention to detail
  • Problem-solving skills
  • Customer service
  • HIPAA regulations
  • Team collaboration
  • Workflow optimization
  • Insurance billing
  • Medication dispensing
  • Filling prescriptions
  • Pharmacy and customer records management
  • Verbal and written communication

Certification

  • CPR Certification
  • Registered Pharmacy Technician - State Boards of Pharmacy.
  • Certified Pharmacy Technician (CPhT) - National Healthcareer Association (NHA)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Certified Pharmacy Technician

Walmart
07.2019 - 03.2025

High School Diploma -

Luella High School
Yolanda Lindsay