Yolanda Lindsay
Locust Grove,GA
Summary
Dedicated Certified Pharmacy Technician with proven expertise at Walmart in enhancing customer retention through exceptional service and effective problem-solving. Skilled in medication dispensing and insurance billing, I excel in team collaboration and maintaining compliance with HIPAA regulations, contributing to a safe and efficient pharmacy environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
07.2019 - 03.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained a clean and safe pharmacy environment through regular cleaning of work areas and equipment, adhering to safety guidelines.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Boosted customer retention through exceptional service, addressing concerns professionally and courteously, fostering trust between patients and pharmacy staff.
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
High School Diploma -
Luella High School
Locust Grove, GA05-2019
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Team collaboration
- Workflow optimization
- Insurance billing
- Medication dispensing
- Filling prescriptions
- Pharmacy and customer records management
- Verbal and written communication
Certification
- CPR Certification
- Registered Pharmacy Technician - State Boards of Pharmacy.
- Certified Pharmacy Technician (CPhT) - National Healthcareer Association (NHA)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Certified Pharmacy Technician
Walmart
07.2019 - 03.2025
High School Diploma -
Luella High School
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart