Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yolanda Reis

F
Taunton,MA

Summary

Personable Housing Coordinator committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies in Location. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping and problem-solving capabilities.

Reliable employee seeking mental health worker position. Offering excellent communication and good judgment.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of goals and training in mental health. Motivated to learn, grow and excel in team building.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level mental health. position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Housing Coordinator

Bamsi
Brockton, MA
11.2020 - Current
  • Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
  • Oversaw housing plans for over Number clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
  • Maintained database of housing resources, landlords and management companies.
  • Conducted home and apartment inspections to identify safety issues and needed repairs.
  • Tracked and monitored rental payments for Number clients using Software.
  • Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness Number%.
  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
  • Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying over Number apartments by providing direct, hands-on support services.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.

Milieu Counselor

Bamsi
Brockton , Ma.
06.2019 - 11.2020
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Led up to Number individual sessions per week and Number group therapy meetings.
  • Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
  • Managed caseload of Number patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Helped patients to deal with realities of Type diagnoses and develop coping skills.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Community Support Worker

Bamsi
Brockton , Ma.
07.2010 - 08.2018
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
  • Advocated for clients for comprehensive service delivery and linkage to Type hospital, veterans' benefits opportunities and community agencies.
  • Received and resolved average of Number calls each week regarding complaints and problems.
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Liaised with community members, recommending resources and programs.
  • Assisted in implementation of community support services in alignment with needs.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Became strong advocate for Area of expertise reform.

Education

General -

Taunton High School
Taunton, MA
09.1982 - 06.1986

Skills

Tenant rights

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Timeline

Housing Coordinator

Bamsi
11.2020 - Current

Milieu Counselor

Bamsi
06.2019 - 11.2020

Community Support Worker

Bamsi
07.2010 - 08.2018

General -

Taunton High School
09.1982 - 06.1986

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