Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yolanda Rodriguez

Lake Elsinore,CA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Preston Clark
Corona, CA
06.2022 - 02.2024
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Developed positive relationships with customers through friendly interactions.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

Associate of Arts - Psycololgy

Norco College
Norco, CA
06-2024

Associate of Arts - Administration of Justice

Norco College
Norco, CA
06-2024

Associate of Arts - Social And Behavioral Studies

Norco College
Norco, CA
06-2024

Skills

  • Complaint resolution
  • Inbound and Outbound Calling
  • Customer consulting
  • Payment Processing
  • Positive and professional
  • Multi-Task Management
  • High-energy attitude

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Customer Service Representative

Preston Clark
06.2022 - 02.2024

Associate of Arts - Psycololgy

Norco College

Associate of Arts - Administration of Justice

Norco College

Associate of Arts - Social And Behavioral Studies

Norco College

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Yolanda Rodriguez