Yolanda Rodriguez
Pearsall,TX
Summary
Dynamic and results-oriented professional with a proven track record at HEB Grocery Store, excelling in customer relations and database management. Leveraged strong problem-solving skills and Microsoft Office proficiency to enhance office efficiency and confidentiality. Demonstrated commitment to exceptional service and record-keeping accuracy, significantly improving client satisfaction and operational workflows.
Overview
29
29
years of professional experience
Work History
Administrative Assistant I
HEB Grocery Store
Pearsall, TX
07.2002 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinate office, school, and community events efficiently.
Personnel Records Clerk
US Army Reserves
Ft Sam Houston Tx
04.1995 - 09.2003
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Generated reports from database systems to track records.
Education
Associate Of Applied Science - Administrative Computer Technology
Palo Alto College
San Antonio, TX05.2010
Skills
- Office Administration
- Time Management
- File Organization
- Customer and client relations
- Strong Problem Solver
- Documentation and Recordkeeping
- Office Management
- Professional Communication
- Scheduling and calendar management
- Deadline-oriented
- Invoice Processing
- Event Coordination
- Confidential Document Control
- Schedule Management
- Attendance record management
- Purchase orders organization
- Employee timesheet processing
- Computer Proficiency
- Microsoft Office Suite
Accomplishments
Woman of Distinction 2018
Woman of Distinction 2021
Timeline
Administrative Assistant I
HEB Grocery Store
07.2002 - Current
Personnel Records Clerk
US Army Reserves
04.1995 - 09.2003
Associate Of Applied Science - Administrative Computer Technology
Palo Alto College