Yolanda Torres Rodriguez
Wichita,KS
Summary
Friendly and experienced Bank Teller with a strong background in handling transactions and helping customers with their banking needs. Skilled in using banking software and managing cash accurately. I’m committed to making every customer feel valued by solving problems quickly and providing helpful, reliable service. Known for building great relationships and paying close attention to detail, which helps create smooth, positive experiences at the teller window every day.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bank Teller
The Valley State Bank
Wichita, Kansas
10.2024 - Current
- Processed customer transactions efficiently and accurately at The Valley State Bank.
- Managed customer complaints professionally and resolved issues promptly.
- Utilized banking software for transaction processing and record keeping.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Delivered exceptional service to customers in person or over telephone.
Education
High School Diploma -
Wichita Northwest High School
Wichita, KS05-2024
Some College (No Degree) - General Education
Friends University
Wichita, KSSome College (No Degree) - Industrial Engineering
Wichita State University
Wichita, KSSkills
- Relationship building
- Banking software
- Cash handling
- Team collaboration
- Attention to detail
- Patience and empathy
- Strong work ethic
Accomplishments
- I graduated High School with 59 credit hours, enough to complete my associates degree at Friends University
Certification
- I completed the Seal of Biliteracy test of Kansas and achieved the gold level.
Languages
English
Professional
Spanish
Professional
Affiliations
- I love attending school and learning new things constantly
- I enjoy playing golf
- Church Youth Group Volunteer
- Culture dance group, been part of it since 2018
References
References available upon request.
Timeline
Bank Teller
The Valley State Bank
10.2024 - Current
High School Diploma -
Wichita Northwest High School
Some College (No Degree) - General Education
Friends University
Some College (No Degree) - Industrial Engineering
Wichita State University