Proven track record of enhancing customer satisfaction and efficiency, notably at FedEx:Ground, by leveraging exceptional time management and customer service skills. Expert in maintaining safety and punctuality, demonstrated through a clean driving record and adept handling of fast-paced environments. Achieved significant reductions in package damage rates through meticulous care and organization.
Hi, I’m
Yolanda Walker
Las Vegas,NV
Summary
Overview
3
years of professional experience
1
Certification
Work History
Lyft Express
Driver
12.2023 - 07.2024
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
FedEx:Ground
Package Handler
10.2023 - 02.2024
Job overview
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
CVS Pharmacy
Casher
06.2022 - 08.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
McDonald's
Cashier
08.2021 - 04.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
America River College OnlineSacramento, CA
Lauguage & Communication from Communication
University Overview
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- City and non-city driving
- Patience and understanding
- Punctuality
Certification
Alcohol awareness card
Driver's license
Timeline
Driver
Lyft Express
12.2023 - 07.2024
Package Handler
FedEx:Ground
10.2023 - 02.2024
Casher
CVS Pharmacy
06.2022 - 08.2023
Cashier
McDonald's
08.2021 - 04.2023
America River College Online
Lauguage & Communication from Communication
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