Yolene Simon
Leesburg,FL
Summary
Conscientious Healthcare professional offering over 15 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
23
23
years of professional experience
Work History
Certified Medical Assistant
The Villages Health
11.2022 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Medical Assistant
Florida Cancer Specialists
01.2022 - 10.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Phlebotomy Team Lead
Quest Diagnostics, Patient Services
06.2008 - 05.2016
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Centrifuged blood samples as outlined in clinical protocols.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Handled insurance verification tasks using Care 360 and Kronos to validate patient insurance information.
National Certified Medical Assistant
Progressive Health Care
02.2001 - 04.2007
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Verified patient insurance coverage and collected required co-payments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
No Degree - Nursing Assistance
Hope Training
Orlando, FL01.2004
No Degree - Medical Assisting
Gwinnett College
Lilburn, GA06.2000
Skills
- HIPAA Compliance
- Inventory and Supply Management
- Electronic Health Records
- Patient Documentation
- Payment Collection
- Patient Scheduling
- Specimens Collection and Processing
- Medical Records Management
- Medical Office Administration
- OB/GYN Procedures
- Water Bath Maintenance
- Patient Feeding
- Prioritizing Stat Orders
- Electronic Medical Records
- Simple Dressings
- Knowledge of EKG Rhythm Interpretation
- Monitoring Patient Progress
- Complex Problem-Solving
- CPR
- Lab Equipment Calibration
- Chemical Solution Preparation
- Medical Terminology Knowledge
- Dementia and Alzheimer's Knowledge
- Fluent in French, Creole
Reliable Team Player
Timeline
Certified Medical Assistant
The Villages Health
11.2022 - 10.2023
Certified Medical Assistant
Florida Cancer Specialists
01.2022 - 10.2022
Phlebotomy Team Lead
Quest Diagnostics, Patient Services
06.2008 - 05.2016
National Certified Medical Assistant
Progressive Health Care
02.2001 - 04.2007
No Degree - Nursing Assistance
Hope Training
No Degree - Medical Assisting
Gwinnett College
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