Yolette Olivarez
San Antonio,US
Summary
Results-driven Shift Manager at McDonald's Restaurant, adept at elevating team performance and streamlining operations. Demonstrated success in problem-solving and maintaining a positive work atmosphere, leading to consistent service excellence during high-demand periods. Proficient in food safety compliance and resource management, contributing to overall organizational efficiency.
Overview
4
4
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
San Antonio, Texas
03.2025 - Current
- Monitored operational activities and optimized resource allocation as necessary.
- Certified safe food handling and maintained cleanliness.
- Allocated assignments, conducted real-time training sessions, maintained adherence to organizational protocols.
- Addressed operational difficulties, ensuring an uplifting work atmosphere.
- Provided timely updates to keep the team well-informed on critical matters.
Crew Leader
McDonald's Restaurant
Falfurrias, TX
08.2021 - 02.2025
- Uphold cleanliness, service, and quality benchmarks throughout work periods.
- Addressed various issues related to customer concerns.
- Supported crew in completing their roles efficiently.
- Conduct regular food safety inspections.
- Expertly managed orders during peak times.
Education
Associate of Applied Science - Interdisciplinary Studies
Texas A&M University
Kingsville TX12-1995
Associate of Arts - Business Marketing
St. Edward's University
Austin, TX05-1993
Skills
- Communication
- Critical Thinking
- Problem Solving
- Adaptability
- Organizational
- Leadership
- Team Work
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Shift Manager
McDonald's Restaurant
03.2025 - Current
Crew Leader
McDonald's Restaurant
08.2021 - 02.2025
Associate of Applied Science - Interdisciplinary Studies
Texas A&M University
Associate of Arts - Business Marketing
St. Edward's University
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