Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

YOLIMA SINISTERRA

Coral Springs

Summary

Compassionate and diligent professional dedicated to addressing the medical and personal needs of patients. Focused on providing high-quality care to individuals from diverse backgrounds, ensuring their safety and enhancing satisfaction with the center's services. Demonstrates excellent bedside manners and charting skills. Displays a friendly and energetic approach as a healthcare team member. Shows competence in cleaning and disinfecting patient rooms, documenting observations, and assessing symptoms. Handles patients under distress with compassion. Skilled in collecting biological samples, assisting with mobility, and managing emergency situations. Proven strengths in relationship building, task prioritization, and effective time management. Hardworking and dedicated professional with HIPAA and CPR certification. Highly motivated to take on new challenges. Strong ethical values, adaptability, and exceptional interpersonal skills make me an expert in working efficiently without supervision and quickly mastering new skills.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sales Agent

ISG, Infinity Sales Group
08.2024 - Current
  • Answering calls from clients and potential customers
  • Closing sales of Telcom products and services
  • Collecting sensitive data for verification
  • Credit qualification
  • Transferring calls to customer service

Home Health Aide (HHA)

Extra Help Home Care
08.2022 - Current
  • Monitored and reported changes in patients' health conditions, collaborating with healthcare teams to adjust care plans.
  • Performed wound care and dressing changes, following strict infection control protocols to promote healing.
  • Utilized remote monitoring tools to track vital signs and report any abnormalities to healthcare professionals.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Provided mobility assistance such as walking and regular exercising.

PCT - Nursing Assistant (NA)

Independent
08.2022 - Current
  • Feeding via gastric tube and medication administration
  • Bed bathing and personal hygiene
  • Vital signs monitoring
  • Personal care, including changing clothes and diapers
  • Respiratory and suction therapy
  • Medication management according to medical prescription
  • Organization of the elderly person's room, including handling their clothing and bedding
  • Accompaniment to medical appointments
  • Mobility assistance using a Hoyer lift and both manual and electric wheelchairs
  • Palliative care assistant under the supervision of an RN (Registered Nurse)
  • LPN (Licensed Practical Nurse)

Nursing Assistant/HHA

The Lakes Homecare Inc.
06.2021 - 08.2022
  • Care for patients with Alzheimer's, Obsessive-Compulsive Disorder (OCD), and Reduced Mobility.

Docente - Instructor

Servicio Nacional de Aprendizaje SENA
02.2011 - 07.2022
  • Area leader with administrative functions
  • Instructor in administrative programs: Technology in Industrial Production Management, Technology in Productive Project Management, Technician in Human Resources, and Technician in Administrative Assistance
  • Scheduling timetables for assigned instructors
  • Scheduling timetables for student groups in the administrative programs of the training center
  • Attending meetings of the Technical Pedagogical Committee, Primary Committee, and Training Area Committee for administrative programs
  • Teacher selection process for hiring
  • Monitoring the final productive stage of students

Analista de Crédito y Cobranza

Fundación WWB Colombia
06.2006 - 09.2010
  • Analyze microcredit applications
  • Approval of microloans
  • Monitoring active and overdue loan portfolios
  • Recovery of loan portfolios at 30, 45, 60, 90, 120, and 180 days
  • Follow-up on written-off loan portfolios

Education

Patient Care Technician - PCT -

Florida Health Institute
Fort Lauderdale, FL
10.2023

EKG Technician -

Florida Health Institut
Fort Lauderdale, FL
09.2023

Phlebotomy Technician -

Florida Health Institute
Fort Lauderdale, FL
08.2023

Non Degree - Nursing Assitant -

Florida Health Institut
Fort Lauderdale, FL
07.2023

Non Degree - HHA -

Florida Health Intitute
Fort Lauderdale, FL
06.2023

Bachelor of Economics -

Universidad Autónoma De Occidente
Cali, Valle del Cauca
12.1997

Skills

  • Customer assistance
  • Persuasion techniques
  • Objection handling
  • Lead generation
  • Teamwork
  • Organized
  • Efficiency in task performance
  • Excellent communication
  • Personal hygiene assistance
  • Feeding assistance

Certification

  • Home Health Aide, Present
  • Phlebotomy Technician, 08/01/23 - Present, 180
  • Elderly Abuse, Neglect and Exploitation, 07/01/24 - 07/01/25
  • Cultural Diversity and Competency, 07/01/24 - 07/01/25
  • Reducing Medical Error, 07/01/24 - 07/01/25
  • Medical Record Documentation and Legal Aspects, 07/01/24 - 07/01/25
  • HIPAA, 07/01/24 - 07/01/25
  • Assistance with Self Administration of Medication, 07/01/24 - 07/01/25
  • Alzheimer Disease - Dementia, 07/01/24 - 07/01/25
  • HIV AIDS, 07/01/24 - 07/01/25
  • OSHA Standards Infection Control Blood Borne Pathogens- Hepatitis Virus, 07/01/24 - 07/01/25
  • Domestic Violence, 07/01/24 - 07/01/25
  • CPR / BLS, 06/01/23 - 06/01/25
  • CPR and AED, 02/01/23 - 06/01/25
  • Licencia de conducir, 02/01/23 - 06/01/25
  • Licencia de conducir de la Florida, Present

Personal Information

Willing To Relocate: anywhere

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Sales Agent

ISG, Infinity Sales Group
08.2024 - Current

Home Health Aide (HHA)

Extra Help Home Care
08.2022 - Current

PCT - Nursing Assistant (NA)

Independent
08.2022 - Current

Nursing Assistant/HHA

The Lakes Homecare Inc.
06.2021 - 08.2022

Docente - Instructor

Servicio Nacional de Aprendizaje SENA
02.2011 - 07.2022

Analista de Crédito y Cobranza

Fundación WWB Colombia
06.2006 - 09.2010
  • Home Health Aide, Present
  • Phlebotomy Technician, 08/01/23 - Present, 180
  • Elderly Abuse, Neglect and Exploitation, 07/01/24 - 07/01/25
  • Cultural Diversity and Competency, 07/01/24 - 07/01/25
  • Reducing Medical Error, 07/01/24 - 07/01/25
  • Medical Record Documentation and Legal Aspects, 07/01/24 - 07/01/25
  • HIPAA, 07/01/24 - 07/01/25
  • Assistance with Self Administration of Medication, 07/01/24 - 07/01/25
  • Alzheimer Disease - Dementia, 07/01/24 - 07/01/25
  • HIV AIDS, 07/01/24 - 07/01/25
  • OSHA Standards Infection Control Blood Borne Pathogens- Hepatitis Virus, 07/01/24 - 07/01/25
  • Domestic Violence, 07/01/24 - 07/01/25
  • CPR / BLS, 06/01/23 - 06/01/25
  • CPR and AED, 02/01/23 - 06/01/25
  • Licencia de conducir, 02/01/23 - 06/01/25
  • Licencia de conducir de la Florida, Present

Patient Care Technician - PCT -

Florida Health Institute

EKG Technician -

Florida Health Institut

Phlebotomy Technician -

Florida Health Institute

Non Degree - Nursing Assitant -

Florida Health Institut

Non Degree - HHA -

Florida Health Intitute

Bachelor of Economics -

Universidad Autónoma De Occidente
YOLIMA SINISTERRA