Yolimar Perez Guzman
Katy,TX
Summary
With a robust background at Social Worker, I excel in case management and client advocacy, enhancing client outcomes through adept coordination and compassionate support. Skilled in client assessment and excel at communication, empathy, and problem-solving to foster client progress.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Services Employment Case Manager
Cherkee Federal / CWS
Houston , TX
10.2024 - 12.2024
- Responsible for the client's intakes, documentation, assessment, and record maintenance.
- Collect and upload client eligibility documents.
- Monitor client compliance with program eligibility. Documents to ensure funding requirements and agency standards.
- Prepare and maintain case files, required forms, reports, and case notes.
- Issue payment requests for the monthly allowance.
- Advocated on behalf of clients to ensure they received the necessary assistance from government agencies and other organizations.
- Managed load of multiple cases on consistent basis.
- Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
Human Services RCA Case MAnager
Cherokee Federal / YMCA
Houston, Texas
12.2023 - 09.2024
- Responsible for assessing new arrival needs, determining eligibility, and connecting with other programs based on income and other variables per RCA guidelines.
- Request the client's payments on time.
- Distribute clients' checks/debit cards per guidelines, and maintain required financial records.
- Review files, prepare over- and underpayment reports, and participate in recovery.
- Perform monthly follow-ups with the EIOR system to ensure eligibility.
- Responsible for requesting transfers from other states, and processing transfer paperwork.
- Maintained up-to-date case records with case activity status.
Clinical Social Worker Intern
Hospital Menonita
Caguas , Puerto Rico
11.2022 - 07.2023
- Evaluated patients based on their needs, limitations, and desires (new, existing, and prospective).
- Addressed patient concerns and goals while maintaining constant communication with the patient and the case manager.
- Maintained case files and records.
- Offered emotional and practical support to clients, and helped them develop independent living skills.
- Ensured HIPAA and privacy of all clients' information.
- High-level planning coordination.
- Coordination of services with medical plans.
- Participated in weekly case reviews with supervisors to discuss current cases and any changes that may be necessary.
- Advocated for clients to resolve medical or personal crises.
- Conducted therapy, provided crisis intervention and educated patients and families.
- Attended professional development seminars related to social work practices and techniques.
- Educated family members on how best to support their loved ones through recovery processes.
Social Worker Intern
Egida la Merced
San Juan , Puerto Rico
08.2021 - 05.2022
- Comprehensive assessment: Conduct interviews and assessments to understand the psychosocial, economic, and health needs of residents or people cared for in the institution.
- Intervention planning: Develop individualized intervention plans addressing identified needs, and promoting residents' emotional, social, and economic stability.
- Guidance and counseling.
- Mediation and conflict resolution.
- Promotion of autonomy and rights.
- Documentation and follow-up.
- Evaluated and addressed individual client needs and concerns.
- Conducted home visits to assess client needs and provide support services.
- Engaged in continuous learning on social work practices and ethical guidelines.
- Acted as role model for clients by exhibiting positive behaviors.
Office Assistant
Universidad Ana G. Mendez
Cupey, Puerto Rico
08.2018 - 06.2021
- Attention to the public.
- Document management.
- Coordinate staff appointments, activities, and agenda.
- General administrative support and academic activities.
- Saving information in SharePoint.
Social Worker Intern
School Antonio Vasquez Ramos and INE
Barranquitas / San Juan, Puerto Rico
11.2018 - 02.2021
- Needs assessment.
- Emotional support and crisis intervention.
- Work with individuals, families, and the community.
- Mediation and conflict resolution.
- Development of prevention programs, and multidisciplinary work.
- Review and update of records.
- Conducted home visits to assess client needs and provide support services.
- Evaluated and addressed individual client needs and concerns.
- Conducted assessments of clients' needs, identified resources and referred them to appropriate services.
- Monitored and reviewed treatment outcomes and goal achievement.
Education
Master of Arts - Clinical Social Worker
University Interamerican
San Juan, PR02-2024
Bachelor of Arts - Social Worker
Ana G Mendez University
Cupey, P.R05-2022
Skills
- Job search strategies
- Interview coaching
- Career counseling
- Client advocacy
- Resume development
- Case documentation
- Adaptability
- Case management
- Records management
- Patient evaluation
- Active listening
- Conflict resolution
- Time management
- Client consultation
- Adaptive technology
- Organizational skills
Certification
- ClientTrack End User Training - October 2024
- Certificate: Professional in Human Resources: Organizational Risk - September 2024
- Certificate: Professional in Human Resources: Learning - September 2024
- Certificate: Professional in Human Resources: HR Organization - September 2024
- Ley 246, Child Safety, Welfare and Protection Act - September 2022
- Protocol for the Identification and Care of Women Victims and Survivors of
Gender Violence in Disaster Situations. - July 2021 - Course: Perinatal Loss: What every health professional should know - June 2021
- Course: Fertility: The Road to Pregnancy - June 2021
- Course: Learning to communicate from the womb - May 2021
- Course: Mental Health Care from the womb - March 2021
- Course: Perinatal Mental Health 101 - February 2021
- HSP Social and Behavioral Research (Spanish) - February 2020
- Mental Health First Aid - July 2021
- RCR For Faculty/Students and Researchers in Social and Behavioral Research - July 2022
- Provisional Social Worjer License Puerto Rico July 2022
Timeline
Human Services Employment Case Manager
Cherkee Federal / CWS
10.2024 - 12.2024
Human Services RCA Case MAnager
Cherokee Federal / YMCA
12.2023 - 09.2024
Clinical Social Worker Intern
Hospital Menonita
11.2022 - 07.2023
Social Worker Intern
Egida la Merced
08.2021 - 05.2022
Social Worker Intern
School Antonio Vasquez Ramos and INE
11.2018 - 02.2021
Office Assistant
Universidad Ana G. Mendez
08.2018 - 06.2021
Master of Arts - Clinical Social Worker
University Interamerican
Bachelor of Arts - Social Worker
Ana G Mendez University
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