Yolonda Berry-Harris
Tacoma
Summary
Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist Coordinator
GoodFellas Barber Shop
Tacoma
04.2024 - Current
- Generated weekly reports on customer feedback surveys.
- Scheduled appointments for customers with necessary staff members.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Provided assistance with organizing special events hosted by the organization.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Maintained accurate records of customer interactions and transactions.
- Coordinate events making sure not to overlap scheduling with clients
- Provided assistance with organizing special events hosted by the organization.
Pharmacist Technician Assistant
Bartell Drugs Corporation
Tacoma
04.2023 - 04.2024
- Established or maintained medications and other patient profiles.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Maintained pharmacy inventory by ordering, receiving and restocking supplies as needed.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Ordered supplies from wholesalers or manufacturers when necessary.
- Checked that drug interactions do not occur between different medicines prescribed to the same patient.
- Ensured compliance with state laws regarding controlled substances.
- Maintained patient profiles and medication records.
- Communicated effectively with other members of the health care team regarding medication orders and refills.
- Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
Server
Red Lobster
Macon
09.2022 - 03.2023
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Implemented feedback from customers to improve service quality and menu offerings.
- Took orders from customers accurately and in a timely manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2021
Skills
- Customer service
- Appointment scheduling
- Data entry
- Event coordination
- Workflow organization
- Communication skills
- Time management
- Problem solving
- Record keeping
- Attention to detail
- Adaptability and flexibility
- Active listening
- Multitasking
- Scheduling and calendar management
- Problem-solving
- Adaptability
Languages
Spanish
Limited
Certification
- Driver’s license
- Pharmacy technician assistant license
- Food handler certification
Accomplishments
- Volunteer at Tacoma church of Christ during non operational hours helping clean and organizing through the week
- Provide services with different organizations to help the youth community
Timeline
Receptionist Coordinator
GoodFellas Barber Shop
04.2024 - Current
Pharmacist Technician Assistant
Bartell Drugs Corporation
04.2023 - 04.2024
Server
Red Lobster
09.2022 - 03.2023
High School Diploma -
Penn Foster Career School