YOMAIRA TORRES
Zephyrhills,FL
Overview
2027
2027
years of professional experience
Work History
Specialty Networks Provider Contact Center
Paradigm
2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Patient Scheduling Coordinator
Tampa Family Health Center
2021 - 2025
- Coordinated patient appointments using electronic health record systems to optimize scheduling efficiency.
- Managed daily appointment flow, ensuring timely communication with patients and staff.
- Assisted in verifying insurance eligibility and benefits for scheduled services.
- Maintained accurate patient records to ensure compliance with healthcare regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Personal Shopper
Walmart
2011 - 2021
- Assisted customers in selecting products based on preferences and needs.
- Collaborated with inventory team to ensure product availability and accuracy.
- Utilized store technology for order processing and inventory management.
- Provided personalized shopping experiences through effective communication and product knowledge.
Customer Service Representative
Walmart
2003 - 2010
- Assisted customers with inquiries, resolving issues efficiently and ensuring satisfaction.
- Processed transactions accurately using point-of-sale systems, enhancing checkout speed.
- Maintained product knowledge to provide informed recommendations and support customer decisions.
- Collaborated with team members to achieve daily sales goals and improve service quality.
Education
High School Diploma -
Penn Foster
Chandler, AZ04.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
Timeline
Specialty Networks Provider Contact Center
Paradigm
2025 - Current
Patient Scheduling Coordinator
Tampa Family Health Center
2021 - 2025
Personal Shopper
Walmart
2011 - 2021
Customer Service Representative
Walmart
2003 - 2010
High School Diploma -
Penn Foster