Coordinated candidate interviews with hiring managers, ensuring a smooth and efficient interview process for all parties involved.
Operated and maintained applicant tracking and candidate management systems.
Improved candidate experience by providing timely updates throughout the recruitment process, resulting in positive feedback from applicants.
HRIS Coordinator
TerraPower LLC.
01.2024 - 03.2025
Assisted employees with navigating the self-service features of the HRIS platform, increasing overall usage rates among staff members.
Maintained employee records within the HRIS, ensuring data accuracy and compliance with organizational standards.
Generate standard and reports for across different departments and ensure data accuracy and integrity.
Maintain system documentation and user guides, provide user training as needed.
Recruiting Coordinator
TerraPower LLC.
02.2023 - 01.2024
Operated and maintained applicant tracking and candidate management systems.
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Reached out to qualified referral candidates to obtain applications.
Coordinated and scheduled over 75 interviews each week.
Lead Recruiter
Reclaim Eritrea
03.2020 - 01.2024
Created recruiting strategies and managed full cycle hiring from resume screening to interviews and offers.
Organized a social media campaign that allowed us to expand our hiring pool from locally to nationwide that increased new hires by 10%.
Reported recruiting metrics to Board of Directors using data visualization tools.
Redefined the hiring process to increase efficiency by cutting down time to hire by 15%.
WordPress Developer
Reclaim Eritrea
12.2019 - 01.2024
Built Reclaim Eritrea's website using WordPress as a data-driven collaborative process while communicating with team members and incorporating user feedback.
Assisted with new employee onboarding and answered questions via email and ticketing system regarding account or website issues.
Automated tracking website interaction metrics to allow for content optimization based on number of user clicks. Content with more interactions was moved to the top of webpage.
Saved 10+ hours of the team's work by creating a design flowchart for website layout and interactions; time which could then later be allocated towards getting user feedback from the beta.
Volunteer
Eritrean Community Center In Seattle And Vicinity
06.2017 - Current
Awarded $10,000 in grants on the behalf of the community center from Uber and Seattle Parks and Recreation.
Organized monthly "introduction to Front-End Programming" workshops to train interested youth and adults, hence getting them involved in the tech industry.
Client Technical Analyst
CDK Global LLC.
09.2017 - 09.2018
Solved customers' tickets and cases within 24 hours at a greater than 90% success rate.
Modified built-in CMS to make small modifications to client websites, such as changes in hours of operation and rotating client's business pictures and images.
Technical Support Specialist
OrderPort LLC.
04.2016 - 06.2017
Helped decrease bugs by "10%" in every release by testing apps in beta and providing detailed descriptions and debugging information.
Led to a ~75% decrease in repeated/duplicated JIRA tickets by spearheading the creation of "FAQ" documentation for new clients after collaborating with co-workers and feature teams.
Incorporated customer feedback after A/B testing features to improve products while working alongside the product development teams.