Summary
Overview
Work History
Education
Skills
Timeline
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Yonelle Benjamin

Brooklyn,New York

Summary

Dynamic professional with extensive experience in hospitality and supply chain management. Proven track record in enhancing operational efficiency and accuracy, while delivering exceptional customer service. Skilled in multitasking and problem-solving, fostering a positive team environment to achieve business objectives. Reliable and energetic, committed to excellence in every task

Overview

12
12
years of professional experience

Work History

Ramp Agent

Southwest Airlines
07.2023 - 06.2025
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags

Lead Supply Attendant

Delta Airlines
11.2017 - 07.2023
  • Reorganized supplies and increased productivity.
  • Improved order accuracy by refining the process of receiving, storing, and distributing supplies.
  • Checked aircraft parts/serial numbers to make sure orders were sent out accurately
  • Payroll
  • Monthly employee evaluations



Overnight Stocker and Receiver

Target Logistics
11.2016 - 11.2017
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Offload Truck & Stock shelves

Retail Coordinator

TJ Max
02.2015 - 11.2017
  • Coordinated promotional events to drive increased foot traffic and generate additional revenue opportunities.
  • Streamlined store operations by implementing efficient procedures and organizational systems.
  • Managed inventory levels for optimal product availability, reducing out-of-stock occurrences.
  • Cultivated strong vendor relationships to ensure timely delivery of products and support business objectives.

Server

Dennys Restaurant
08.2014 - 03.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Take-Out Server

Footprints Cafe
03.2013 - 08.2014
  • Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
  • Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.

Education

No Degree - Mental Health

Kingsborough Community College
Brooklyn, NY

GED -

The Door
New York, NY
04-2013

Skills

  • Hospitality service expertise
  • Customer service
  • Performance improvement
  • Positive and professional
  • Warm and friendly
  • Reliability
  • Multitasking
  • High energy and stamina
  • Team leadership
  • Problem-solving

Timeline

Ramp Agent

Southwest Airlines
07.2023 - 06.2025

Lead Supply Attendant

Delta Airlines
11.2017 - 07.2023

Overnight Stocker and Receiver

Target Logistics
11.2016 - 11.2017

Retail Coordinator

TJ Max
02.2015 - 11.2017

Server

Dennys Restaurant
08.2014 - 03.2016

Take-Out Server

Footprints Cafe
03.2013 - 08.2014

No Degree - Mental Health

Kingsborough Community College

GED -

The Door

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