Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yongyan Liu

Brooklyn,NY

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.

Overview

2
2
years of professional experience

Work History

Barista

Wanpo
Manhattan, NY
02.2024 - 01.2025
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.

Reception

Resturant
Brooklyn, NY
03.2023 - 12.2023
  • Identified needs of customers promptly and efficiently.
  • Managed reception area by greeting guests, providing refreshments, answering phones .
  • Maintaining a neat reception area including furniture and decorations.

Education

High School Diploma -

Kingsborough Community College
Brooklyn, NY

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Effective communication
  • Data entry
  • Exceptional customer service
  • Clear communication
  • Problem-solving
  • Hard learner

Languages

English
Professional
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual

Timeline

Barista

Wanpo
02.2024 - 01.2025

Reception

Resturant
03.2023 - 12.2023

High School Diploma -

Kingsborough Community College

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