Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yordan Zhekov

North Conway

Summary

Proactive and adaptable individual known for exceptional listening and communication skills. Experienced in managing guest relations and streamlining operations, contributing to improved service delivery and guest satisfaction.

Overview

3
3
years of professional experience

Work History

Kitchen Manager

Pizza Lab
Sofia/Bulgaria
07.2023 - 12.2023
  • Managed inventory levels to ensure timely availability of ingredients and supplies.
  • Trained kitchen staff on food safety protocols and best practices.
  • Streamlined food preparation processes to enhance efficiency in service delivery.
  • Oversaw daily kitchen operations, ensuring compliance with health regulations.

Electrical Technician

Genov Solutions
Sofia/Bulgaria
04.2024 - 09.2024
  • Assembled and tested electrical components to ensure functionality and compliance with specifications.
  • Conducted preventative maintenance on electrical systems to enhance reliability and performance.
  • Diagnosed electrical issues using multimeters and oscilloscopes, improving troubleshooting efficiency.
  • Collaborated with team members to install wiring systems, ensuring adherence to safety standards.

Retail Sales Associate

Decathlon Bulgaria
Sofia/Bulgaria
09.2024 - 07.2025
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Maintained product displays and inventory organization to ensure store presentation standards.
  • Operated point-of-sale system efficiently for transaction processing and customer service.
  • Collaborated with team members to achieve daily sales targets and improve store performance.

Front Desk Agent

North Conway Grand Hotel
North Conway, NH
05.2026 - Current
  • Greeted and assisted guests during check-in and check-out processes, ensuring a positive first impression.
  • Managed reservations using hotel management software to maintain accurate guest records.
  • Provided information about hotel amenities and local attractions, enhancing guest experiences.
  • Addressed guest inquiries and resolved issues promptly, fostering customer satisfaction.

Education

High School Diploma -

44 Neofit Bozveli
Sofia/Bulgaria
05-2025

Bachelor of Science - Electrical Engineering

Technical University of Sofia
Bulgaria
05-2030

Skills

  • Customer service
  • Guest services
  • Problem-solving skills
  • Cash handling
  • Listening skills
  • Good communication skills

Languages

English
Native or Bilingual
Bulgarian
Native or Bilingual
German
Limited Working

Timeline

Front Desk Agent

North Conway Grand Hotel
05.2026 - Current

Retail Sales Associate

Decathlon Bulgaria
09.2024 - 07.2025

Electrical Technician

Genov Solutions
04.2024 - 09.2024

Kitchen Manager

Pizza Lab
07.2023 - 12.2023

High School Diploma -

44 Neofit Bozveli

Bachelor of Science - Electrical Engineering

Technical University of Sofia