Proactive and adaptable individual known for exceptional listening and communication skills. Experienced in managing guest relations and streamlining operations, contributing to improved service delivery and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Kitchen Manager
Pizza Lab
Sofia/Bulgaria
07.2023 - 12.2023
Managed inventory levels to ensure timely availability of ingredients and supplies.
Trained kitchen staff on food safety protocols and best practices.
Streamlined food preparation processes to enhance efficiency in service delivery.
Oversaw daily kitchen operations, ensuring compliance with health regulations.
Electrical Technician
Genov Solutions
Sofia/Bulgaria
04.2024 - 09.2024
Assembled and tested electrical components to ensure functionality and compliance with specifications.
Conducted preventative maintenance on electrical systems to enhance reliability and performance.
Diagnosed electrical issues using multimeters and oscilloscopes, improving troubleshooting efficiency.
Collaborated with team members to install wiring systems, ensuring adherence to safety standards.
Retail Sales Associate
Decathlon Bulgaria
Sofia/Bulgaria
09.2024 - 07.2025
Assisted customers in selecting products, enhancing overall shopping experience.
Maintained product displays and inventory organization to ensure store presentation standards.
Operated point-of-sale system efficiently for transaction processing and customer service.
Collaborated with team members to achieve daily sales targets and improve store performance.
Front Desk Agent
North Conway Grand Hotel
North Conway, NH
05.2026 - Current
Greeted and assisted guests during check-in and check-out processes, ensuring a positive first impression.
Managed reservations using hotel management software to maintain accurate guest records.
Provided information about hotel amenities and local attractions, enhancing guest experiences.
Addressed guest inquiries and resolved issues promptly, fostering customer satisfaction.