Yordanka Manso

• Called and faxed pharmacies to submit prescriptions and refills.
• Followed safety protocols and precautions for safe and hazard-free work environment.
• Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
• Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
• Enforced quality control protocols to maintain accuracy of test results.
• Prepared reports to document laboratory results and findings.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Assisted physician with all medical and cosmetic surgical procedures. Set up surgical trays and Cosmetic trays.

• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Managed office operations while scheduling appointments for department managers.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Coordinated special projects and managed schedules.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Controlled finances to lower costs and keep business operating within budget.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Reported to senior management on organizational performance and progress toward goals.
• Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
• Evaluated employee records and productivity and submitted evaluation reports.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure and weight.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Taught patients about medications, procedures, and care plan instructions.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Verified patient insurance coverage and collected required co-payments.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Completed EKGs and other tests based on patient presentation in office.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Collected pertinent data and calculations to aid physician in interpreting results.
• Followed appropriate procedures to minimize patient's exposure to radiation.