Yordano Cardenas
Miami
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Detail-oriented with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Data Entry Specialist
Cadena De Restaurante En Barcelona, España
01.2019 - 01.2022
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained files, records and chronologies of entry activities.
- Identified data entry errors and reported to necessary departments.
- Corrected data entry errors to prevent duplication or data degradation.
- Sent completed entries for evaluation and final approval.
- Evaluated source documents to locate needed information.
- Searched, extracted and interpreted information to determine correct input procedure.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Verified accuracy of data entered into system to produce error-free reports.
- Organized, sorted, and checked input data against original documents.
- Followed established procedures to enter and process data correctly.
- Collated and organized data entry documents into filing systems for easy access.
IT Technician
Emp.Informatica Y Comunicaciones De La Agricultura
02.2015 - 01.2019
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Monitored systems in operation and quickly troubleshot errors.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Configured systems according to prescribed software and hardware frameworks.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Linked computers to network and peripheral equipment.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Recommended new and replacement hardware and software purchases.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Implemented internal quality standards to secure electronic records integrity.
Network Administrator
Instituto Cultura Física Villa Clara
02.2011 - 02.2015
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Monitored system performance and responded to alerts.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Identified and immediately resolved issues with network devices.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Verified continuity of computer and telephone system services for users..
- Introduced management tools to create and manage virtual server computing environment.
- Diagnosed and resolved hardware and software issues.
- Installed and configured network printers and other peripheral devices.
- Monitored networks and network devices to resolve technical problems quickly.
- Analyzed network traffic and performance metrics to optimize system performance.
- Implemented and maintained virtual private networks.
- Designed and evaluated WAN and LAN connectivity technologies.
- Identified and resolved network congestion issues and bottlenecks.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
IT Technician
Instituto Cultura Física Villa Clara
09.2008 - 02.2011
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Linked computers to network and peripheral equipment.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Education
Ingeniería En Telecomunicaciones Y Electrónica - Telecomunicaciones Y Electrónica
Universidad Central Marta Abreu De Las Villas
Villa Clara, Cuba06.2018
Associate of Science - Informatics
Instituto Politécnico Lazaro Cardenas
Villa Clara, Cuba06.2008
Skills
- Data Review and Verification
- Data Acquisition
- Manage Programs
- Verifying Data Accuracy
- Office Supplies and Inventory
- Data Processing
- Wireless Networking
- Application Installation
- Employee Computer Support
- Computer Configurations
- Computer Hardware Knowledge
- Mobile Device Deployment
- Computer System Diagnostics Software
- Hardware and Software Configuration
- Troubleshooting Network Issues
Timeline
Data Entry Specialist
Cadena De Restaurante En Barcelona, España
01.2019 - 01.2022
IT Technician
Emp.Informatica Y Comunicaciones De La Agricultura
02.2015 - 01.2019
Network Administrator
Instituto Cultura Física Villa Clara
02.2011 - 02.2015
IT Technician
Instituto Cultura Física Villa Clara
09.2008 - 02.2011
Ingeniería En Telecomunicaciones Y Electrónica - Telecomunicaciones Y Electrónica
Universidad Central Marta Abreu De Las Villas
Associate of Science - Informatics
Instituto Politécnico Lazaro Cardenas
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