Yordanys Hector
Orlando,FL
Overview
7
7
years of professional experience
Work History
Legacy Vendor
Lessen
Orlando, FL
05.2021 - Current
- Led property management teams, ensuring adherence to operational, financial, and business performance goals.
- Negotiated with suppliers for bulk discounts on materials, saving on overall repair costs.
- Enhanced tenant satisfaction, addressing maintenance requests promptly and effectively.
- Maintained accurate records of completed tasks, ongoing projects, and upcoming maintenance needs.
- Managed a team of maintenance professionals for optimal performance and productivity.
- Implemented safety protocols, reducing workplace accidents and maintaining OSHA compliance.
- Collaborated with property management teams on capital improvement projects for added value and enhanced curb appeal.
- Developed work schedules to maximize staff utilization and minimize overtime expenses.
- Partnered with vendors and contractors to achieve exceptional service quality at affordable costs.
- Evaluated vendor contracts periodically, securing more favorable terms when possible.
Roofing Project Manager/ Sales Manager
One World Roofing
08.2018 - 02.2024
- Directed residential roofing projects, ensuring compliance with safety regulations and client specifications.
- Managed project budgets, schedules, and contracts, delivering projects on time and within budget.
- Utilized strong communication skills to resolve client concerns and maintain positive relationships.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Optimized crew scheduling processes to maximize labor efficiency while minimizing overtime expenses incurred by the company.
- Achieved consistent client satisfaction through attention to detail when installing insulation, vapor barriers, sheathing, siding, trim work, roofing shingles or other related components.
- Enhanced client satisfaction with timely completion of high-quality roofing projects.
- Streamlined communication between dispatchers, drivers, loaders, warehouse staff, and roofing teams to guarantee smooth workflow across all parties involved in projects.
- Streamlined project initiation processes, enabling quicker transition from planning to execution.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
- Educated customers on the benefits of various roofing products, resulting in informed decision making.
- Utilized advanced negotiation tactics when closing deals or resolving disputes between parties involved in roofing projects.
- Consistently met or exceeded monthly sales quotas through effective prospecting techniques and relationship-building strategies.
Property Manager
Northern Lights Investments
Orlando Fl
08.2018 - 05.2021
- Directed management of diverse single-family and multi-family property portfolio.
- Implemented strategies to sustain high occupancy levels.
- Directed maintenance teams to ensure operational efficiency.
- Oversee and manage budgets, ensuring that financial targets are met or exceeded
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Education
Bachelor of Business Administration -
Keiser University
Skills
- Property Management
- Multi-Site Operations
- Financial Management & Budgeting
- Project Management
- Team Leadership & Development
- Microsoft Office Suite (Excel, Word, Outlook)
- Financial Reporting & Analysis
- Work Orders & Scheduling Platforms
- Maintenance and Repair Management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Legacy Vendor
Lessen
05.2021 - Current
Roofing Project Manager/ Sales Manager
One World Roofing
08.2018 - 02.2024
Property Manager
Northern Lights Investments
08.2018 - 05.2021
Bachelor of Business Administration -
Keiser University