Yosef Dessie
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Front Desk Agent
The Cosmopolitan Las Vegas
Las Vegas, NV
07.2014 - Current
- Kept accurate records of guest transactions.
- Assisted with check-in and check-out procedures for guests.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Provided information about hotel amenities, services, and local attractions.
Web Developer
Evangadi Acadamy
Las Vegas, NV
02.2022 - 12.2023
- Worked closely with designers to implement UI and UX designs accurately in the codebase.
- Developed web applications using HTML, CSS, JavaScript and JQuery.
- Optimized SQL queries for faster response times from databases.
- Provided technical support in resolving customer issues related to web development projects.
IT Technician
Evangadi Acadamy
Las Vegas, NV
06.2017 - 02.2022
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Resolved hardware issues including replacing parts as necessary.
Education
Certificate - Web Development
Evangadi Acadamy
Las Vegas, NV01-2022
High School Diploma -
Durango High School
Las Vegas, NV05-2009
Skills
- Listening Skills
- Customer Service
- Oral and written communications
- Hardware Installation
- Software configuration
- Troubleshooting and diagnostics
- Technical Support
- Electrical Safety
- Attentive to detail
- Safety control
Timeline
Web Developer
Evangadi Acadamy
02.2022 - 12.2023
IT Technician
Evangadi Acadamy
06.2017 - 02.2022
Front Desk Agent
The Cosmopolitan Las Vegas
07.2014 - Current
Certificate - Web Development
Evangadi Acadamy
High School Diploma -
Durango High School
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