Yosel Rodriguez
Saint Petersburg,Florida
Summary
Reliable, associate with great customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing great service.
Overview
8
8
years of professional experience
Work History
PART TIME TELLER
Wells Fargo
12.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and resolving issues
- Maintained security protocols, ensuring the safety of customer information and company assets
- Accurately processed cash deposits and withdrawals, upholding high standards of accuracy and accountability
- Balanced cash drawer daily, demonstrating strong attention to detail and financial responsibility
- Maintained friendly and professional customer interactions
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
SALES ASSOCIATE SPECIALIST
Kohl's
11.2016 - 12.2023
- Greeted customers and helped with product questions, selections and purchases
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Used POS system to process sales, returns, online orders and gift card activations
- Issued receipts and processed refunds, credits or exchanges
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer
- Supported loss prevention goals by monitoring shopper behavior
Education
High School -
Dixie M. Hollins High School
Kenneth City, FL06.2016
Skills
- Effective Customer Communication
- Product and Service Sales
- Completing Purchases
- Time Management
- Customer Assistance
Languages
English
Spanish
Timeline
PART TIME TELLER
Wells Fargo
12.2023 - Current
SALES ASSOCIATE SPECIALIST
Kohl's
11.2016 - 12.2023
High School -
Dixie M. Hollins High School
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