Summary
Work History
Education
Skills
Timeline
Generic

Yoselaine Diloné

The Bronx,NY

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Work History

Customer Service Representative

No Specific Employer
The Bronx, New York
01.2025 - Current
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Promoted available products and services to customers during service, account management and order calls.
  • Supported sales team members to drive growth and development.
  • Provided accurate information about products and services to customers.

Customer Service Representative

No Specific Employer
The Bronx, NY
01.2025 - Current
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Promoted available products and services to customers during service, account management and order calls.
  • Supported sales team members to drive growth and development.
  • Provided accurate information about products and services to customers.

Education

High School Diploma -

No
Dominican Republic

Skills

  • Account updating
  • Scheduling
  • Complaint resolution
  • Typing [number] wpm
  • Staff training
  • Customer service
  • FLUENT IN English and Spanish
  • Security guard license

Timeline

Customer Service Representative

No Specific Employer
01.2025 - Current

Customer Service Representative

No Specific Employer
01.2025 - Current

High School Diploma -

No

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Yoselaine Diloné