Yoselin Del Toro
Temple,TX
Summary
Adept at elevating guest experiences, I leveraged my server training and exceptional customer service skills at Saigon Cafe, enhancing customer satisfaction and contributing to a positive atmosphere. Specializing in food safety oversight and guest engagement, I consistently supported team members, driving performance improvements in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Server
Saigon Cafe
Temple, TX
02.2024 - 03.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Addressed complaints to kitchen staff and served replacement items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Crew Member
Papa Johns
Temple, TX
09.2022 - 02.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked kitchen supplies including food products and utensils.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
High School Diploma -
Temple College
Temple, TXSkills
- Server training
- Dining area maintenance
- Food safety oversight
- Customer service
- Positive and professional
- Calm demeanor
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Performance improvement
- Team member support
Affiliations
- Reading
- Crafting
- Pilates
- Yoga
Timeline
Server
Saigon Cafe
02.2024 - 03.2024
Crew Member
Papa Johns
09.2022 - 02.2023
High School Diploma -
Temple College
Similar Profiles
Liam NguyenLiam Nguyen
All Rounder at Saigon CafeAll Rounder at Saigon Cafe
Kimberly KisielewskiKimberly Kisielewski
Waitress at Saigon CafeWaitress at Saigon Cafe
Thuy NguyenThuy Nguyen
Restaurant Hostess at Saigon CafeRestaurant Hostess at Saigon Cafe