Yoselin Garcia-Pineda
Dr. Afolabi H. Martins, DDS
Temple Hills,MD
1
Language
2027
years of professional experience
Detail-oriented dental front office professional with expertise in managing appointments, patient interactions, and administrative tasks. Strong command of dental terminology and effective communication skills. Proven ability to multitask and solve problems efficiently while contributing to team success. Dedicated to enhancing customer service and ensuring an organized, efficient office environment.
Work History
3DE BUSINESS COURSES
- Provided support to team members to foster a collaborative environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information, and provided solutions to problems.
- Proven ability to learn quickly and adapt to unfamiliar situations.
Dental Receptionist
1 Year 2 Months- Verified insurance coverage and collected patient information for accurate visit preparation.
- Scheduled patient appointments and managed daily calendar to support smooth office flow.
- Answered phone calls, relayed messages, and resolved basic patient inquiries promptly.
- Maintained organized front desk records, charts, and filing systems for easy retrieval.
- Coordinated communication between patients and clinical staff to reduce scheduling conflicts.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted patients professionally and supported positive first impressions of the office.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Education
High School Diploma
Skills
Dental terminology
Scheduling appointments
Multitasking skills
Business Collaboration
Customer service
Business Planning
Business Goals
Multitasking
Communication etiquette
Languages
Spanish
Native or Bilingual
Timeline
Dental Receptionist
Dr. Afolabi H. Martins, DDS
02.2025 - 04.2026Read More
3DE BUSINESS COURSES
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Potomac High School
High School Diploma
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GENERAL/3DE COURSES
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