Yoselin Mata Garcia
El Cajon,CA
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at Dr. Nejat Jalisi's office. Skilled in medical billing and patient scheduling, coupled with exceptional bilingual customer service abilities, significantly improved office efficiency and patient satisfaction. Expert in HIPAA compliance and direct patient care, consistently exceeding performance goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical assistant position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Dr. Nejat Jalisi
08.2024 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Cashier
Masons Saw And Lawnmower Service
10.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Medical Assistant Degree - Medical Assistant
Health Occupations Center
Santee, CA06.2024
High School Diploma -
Christian Unified Schools
El Cajon, CA05.2022
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Direct Patient Care
- Clinical Documentation
- Vital Sign Monitoring
- CPR
- Immunization Administration
- Patient Assessments
- Medical Records Management
- Sterilization techniques
- Fluent in spanish and english
- Insurance Claims
- Medical Billing
Accomplishments
- Completed 160 clinical hours.
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Dr. Nejat Jalisi
08.2024 - 08.2024
Cashier
Masons Saw And Lawnmower Service
10.2022 - 06.2023
Medical Assistant Degree - Medical Assistant
Health Occupations Center
High School Diploma -
Christian Unified Schools
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