Yoshiko Bass
Columbia,SC
Summary
Hardworking and passionate job seeker although my cooking skills are home cooking level, eager to secure entry-level of Prep cooking position. Ready to help team achieve store goals.
Organized office professional with experience with various administrative tasks by providing overseas basis assistance.
Overview
30
30
years of professional experience
Work History
Customer Service Representative
Tech Mahindra
01.2024 - 04.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
English Administrative Office Work
Johnson Controls Hitachi
05.2023 - 12.2023
- Administrative processing with overseas bases via email and telephone.
- Interpretation at meetings and document translation
English Administrative Office Work
SWS East Japan
02.2019 - 03.2023
- Administrative processing with overseas bases via email and telephone.
- Interpretation at meetings and document translation
English Teacher
ITTTi Japan
02.2014 - 06.2017
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
Front Desk Receptionist
St. Moritz Country Club
07.2009 - 09.2013
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors.
- Golf course reservations, schedule management, and check-in/out operations proceed without delay.
Front Desk Receptionist
Solare Hotels and Resorts
02.2007 - 06.2009
Hotel reservations and check-in/out services
Japanese Language Teacher
OLJ Language Academy
02.2004 - 03.2006
Providing lessons from everyday conversation to passing the Japanese Language Proficiency Test
English Teacher
Minerva for Children's English Conversation
02.2002 - 07.2003
English conversation instruction for preschoolers to high school students
Bank Teller
Sano Shinkin Bank
04.1994 - 03.2000
Deposit counter, currency exchange, teller operations
Education
Teaching Japanese
Sendagaya Japanese Institute
JapanEnglish Language And Literature
Hakuoh Girls Junior College
JapanEnglish
Language System International
Torrance, CASkills
- Home cooking skill
- Positive attitude
- Office administration
- Data entry
- Excel spreadsheets
- Appointment scheduling
- e-Mail handling
- Writing communications
Additional Information
6 years of volunteer experience as a translation guide and guide coordinator for overseas travelers in Nikko (historic tourist destination)
Timeline
Customer Service Representative
Tech Mahindra
01.2024 - 04.2024
English Administrative Office Work
Johnson Controls Hitachi
05.2023 - 12.2023
English Administrative Office Work
SWS East Japan
02.2019 - 03.2023
English Teacher
ITTTi Japan
02.2014 - 06.2017
Front Desk Receptionist
St. Moritz Country Club
07.2009 - 09.2013
Front Desk Receptionist
Solare Hotels and Resorts
02.2007 - 06.2009
Japanese Language Teacher
OLJ Language Academy
02.2004 - 03.2006
English Teacher
Minerva for Children's English Conversation
02.2002 - 07.2003
Bank Teller
Sano Shinkin Bank
04.1994 - 03.2000
Teaching Japanese
Sendagaya Japanese Institute
English Language And Literature
Hakuoh Girls Junior College
English
Language System International
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