Yosif Al-Khazaali
Lowell,MA
Summary
Versatile and resourceful professional with a strong background in office administration, fleet management, and smart truck logistics. Experienced in team leadership, data analysis, and business process optimization. Adept at implementing technology-driven solutions to improve operational efficiency. A hands-on problem solver with a proven ability to manage projects, streamline processes, and enhance productivity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intern (Project & Business Operations)
CINTAS – Professional Uniform & Facility Services
Chelmsford, USA
08.2022 - Current
- Conducted research and compiled data to assist in business process improvements
- Created inventory tracking spreadsheets using Microsoft Excel to streamline operations
- Provided project support by preparing reports, presentations, and data analysis
- Maintained accurate documentation and digital databases to inform key stakeholders
Office Administrator & Fleet Management Specialist
CINTAS – Professional Uniform & Facility Services
Chelmsford, USA
05.2022 - Current
- Managed administrative tasks, personnel records, and internal databases
- Oversaw fleet operations and smart truck logistics to optimize deliveries and routes
- Analyzed operational challenges and worked with teams to implement cost-effective solutions
- Maintained accurate reports on inventory, scheduling, and logistics performance
- Developed data tracking systems for monitoring business operations and efficiency
- Provided strategic recommendations for workflow improvements and system upgrades
- Assisted senior leadership with presentations, research, and report generation
Hardlines Team Lead
Walmart
Chelmsford, USA
05.2019 - 06.2020
- Managed a team, ensuring efficient store operations, inventory control, and merchandising
- Trained employees in store policies, product selection, and customer service best practices
- Assisted with stocking, item pricing, and sales strategies to optimize revenue
Restaurant Supervisor
Burger King
Lowell, USA
05.2017 - 04.2019
- Supervised front and back-of-house operations, ensuring quality and efficiency
- Trained and managed staff to maintain high customer service standards
- Resolved customer complaints, improved workflow efficiency, and implemented process improvements
Education
Bachelor of Science - Computer Science, Software Engineering
Southern New Hampshire University (SNHU)
05.2026
Skills
- Office Administration & Management
- Fleet & Smart Truck Management
- Project Management & Process Improvement
- Database & Inventory Management
- Data Analysis & Report Generation
- Microsoft Excel & Data Extracting
- Personnel Coordination & Team Leadership
- Customer Service & Client Relations
- Records Administration & Documentation
- Time Management & Workflow Optimization
Certification
- NCPCT - Patient Care Technician
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
Additional Information
Passion for technology-driven efficiency in office administration and logistics., Strong background in database management, fleet coordination, and personnel oversight.
Languages
- English – Native/Bilingual
- Arabic – Native/Bilingual
Skills Expertise
- Office Administration & Management
- Fleet & Smart Truck Management
- Project Management & Process Improvement
- Database & Inventory Management
- Data Analysis & Report Generation
- Microsoft Excel & Data Extracting
- Personnel Coordination & Team Leadership
- Customer Service & Client Relations
- Records Administration & Documentation
- Time Management & Workflow Optimization
Timeline
Intern (Project & Business Operations)
CINTAS – Professional Uniform & Facility Services
08.2022 - Current
Office Administrator & Fleet Management Specialist
CINTAS – Professional Uniform & Facility Services
05.2022 - Current
Hardlines Team Lead
Walmart
05.2019 - 06.2020
Restaurant Supervisor
Burger King
05.2017 - 04.2019
Bachelor of Science - Computer Science, Software Engineering
Southern New Hampshire University (SNHU)
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