Yossif Mikhail
ANTIOCH
Summary
Proactive Banquet Server known for maintaining polite and professional demeanor even under stress. Offers expertise in wine and spirits, superior memory two years of experience. Detail-focused approach to rolling out full food services.
Overview
4
4
years of professional experience
Work History
Banquet Server
Maggiano's Restaurant
Nashville, TN
01.2023 - 12.2023
- Provided prompt, friendly service to all guests during banquets or catered events.
- Answered questions regarding menu items and assisted guests in making selections.
- Stocked service stations with ice, napkins and straws.
- Used clear communication to relay food and drink orders to kitchen staff.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
ALA Lead
Delta Airlines
Nashville, TN
09.2021 - 12.2022
- Ensuring the safe and proper loading/offloading of baggage and cargo on Delta flights. They are accountable for correct weight and balance, on-time departures, safety, security, and customer service delivery
- Analyzed key performance indicators to identify effective strategies.
- Monitored operations and reviewed records and metrics to understand company performance.
- Organized events for staff engagement activities such as team building exercises.
Server
Olive Garden Restaurant
Antioch, TN
07.2019 - 12.2019
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Education
Bachelor of Science - Computer Science
Tennessee Technological University
Cookeville, TN05-2025
Associate of Science - Computer Science
Nashville State Community College
Nashville, TN05-2023
Skills
- Customer Service
- Guest Relations
- Room Teardown
- Table Bussing
- Food Running
- Guest Needs Analysis
- Menu Memorization
- Sales Techniques
Timeline
Banquet Server
Maggiano's Restaurant
01.2023 - 12.2023
ALA Lead
Delta Airlines
09.2021 - 12.2022
Server
Olive Garden Restaurant
07.2019 - 12.2019
Bachelor of Science - Computer Science
Tennessee Technological University
Associate of Science - Computer Science
Nashville State Community College
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