Younes Aldalqamouni
Richmond,TX
Summary
Dynamic Assistant Manager at Dimassi's Mediterranean Buffet with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in money handling and team leadership, I successfully implemented inventory strategies that reduced waste and fostered a positive work environment, while effectively resolving guest complaints to ensure exceptional service.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dimassi's Mediterranean Buffet
06.2022 - 11.2025
- Supervised daily operations to ensure optimal service and guest satisfaction.
- Trained and mentored staff on best practices for food safety and customer service.
- Implemented inventory management strategies to reduce waste and control costs.
- Developed staff schedules to align with peak business hours, enhancing operational efficiency.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Bachelor of Civil Engineering - Engineering
Houston Community College
Houston, TX06-2029
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Bilingual
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Assistant Manager
Dimassi's Mediterranean Buffet
06.2022 - 11.2025
Bachelor of Civil Engineering - Engineering
Houston Community College