Yousef Shahboub
Philadelphia,PA
Summary
Detail-oriented HVAC Technician ver'sed in troubleshooting and repairing heating, ventilation and air conditioning equipment. Skilled at quickly identifying problems and clearly explaining issues to customers. Well versed in installing, replacing, and repairing fans, motors, filters, fuses, valves, and other equipment as necessary. Efficiently handle resident service requests. Excellent customer service skills. Completion of work and repair orders in a timely fashion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HVAC Technician
Reef HVAC LLC
12.2021 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Read wiring diagrams, piping schemes, and engineering specifications to diagnose and repair units.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Maintained boilers, hot water systems, gas heating equipment.
- Traveled to job sites for both scheduled and emergency appointments.
- Evaluated status of refrigeration liquids for safety and compliance purposes.
- Supplied technical assistance to customers over phone using simple troubleshooting techniques.
- Filled out detailed work orders for each job completed.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site
HVAC Assistant
Raed’s HVAC Contractor
06.2020 - 11.2021
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Joined pipes or tubing to refrigerant and water sources to form complete circuit.
- Lubricated shafts and bearings to protect from moisture and corrosion.
Pizza Delivery Driver
Holiday Pizza
05.2017 - 05.2020
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Education
EPA 608 - Technician Certification
Orleans Technical Institute
Philadelphia, PA12.2019
High School Diploma -
North East High School
Philadelphia, PA06.2018
Skills
- Troubleshooting Expertise
- HVAC Change-Out Procedures Expertise
- Defrost Controls
- Educated on Charging Principles
- Installing Mini Split Systems
- Excellent Problem-Solving Skills
- Excellent Organization and Time Management Skills
- Excellent Communication
- Replacing Control Board Knowledge
- Replacing Ignition Modules
- Installing and Sealing Flex Ducts
- Control Systems Programming
- Installing HVAC Residential Systems
- PC Expertise
- Wiring Schematic
Certification
Osha Certified
Languages
Arabic
Native or Bilingual
Timeline
HVAC Technician
Reef HVAC LLC
12.2021 - Current
HVAC Assistant
Raed’s HVAC Contractor
06.2020 - 11.2021
Pizza Delivery Driver
Holiday Pizza
05.2017 - 05.2020
EPA 608 - Technician Certification
Orleans Technical Institute
High School Diploma -
North East High School
Osha Certified
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