Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yovaima Vasquez

Houston,TX

Summary

Innovative Commercial Account Manager with 8 years of Insurance history and 4 with Commercial Insurance. Adept at retaining current accounts and relationship building with prospective clients. Proficient in Applied EPIC and EzLynx .

Overview

9
9
years of professional experience

Work History

Senior Commercial Account Manager

Acrisure
Sugar Land, TX
01.2022 - Current
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Negotiated contracts with underwriters, carriers, and customers in order to maximize profitability.
  • Identified potential new business opportunities through market research activities.
  • Advised customers on risk management strategies tailored to their specific needs.
  • Resolved customer complaints regarding coverage or service issues.
  • Managed multiple large commercial accounts over a million in premium.

Managing Partner

Finishes, LLC
Waller, TX
03.2021 - 01.2022
  • Developed and implemented strategies to identify new business opportunities.
  • Coordinated with internal departments to ensure efficient workflow.
  • Analyzed financial data to identify areas of improvement.
  • Managed daily operations including staff management and client relations.
  • Attended networking events to promote the company brand.

Sales Associate

State Farm
Richmond/Katy, TX
08.2015 - 03.2021
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Attended weekly team meetings to review performance goals and objectives.

Education

Life & Health License -

Kaplan Financial
Online
01-2018

P&C License -

Kaplan Financial
Online
01-2017

Licensed Notary Public -

Texas Notary Public
03-2016

Associates -

Wharton County Junior College
Wharton, TX
05-2015

High School Diploma -

Lamar Cons High School
Rosenberg, TX
07-2013

Skills

  • Applied EPIC CRM Software
  • Client Retention
  • Account Management
  • Customer Service
  • Policy Renewals
  • Complaint Management

Languages

English
Professional
Spanish
Professional

Timeline

Senior Commercial Account Manager

Acrisure
01.2022 - Current

Managing Partner

Finishes, LLC
03.2021 - 01.2022

Sales Associate

State Farm
08.2015 - 03.2021

Life & Health License -

Kaplan Financial

P&C License -

Kaplan Financial

Licensed Notary Public -

Texas Notary Public

Associates -

Wharton County Junior College

High School Diploma -

Lamar Cons High School

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Yovaima Vasquez