Summary
Overview
Work History
Education
Skills
Languages
Timeline
Client Expert Award
Generic

Yovanna Vasquez

Alton,TX

Summary

With over seven years of experience in sales and telecommunications, I possess a strong self- motivation and a competitive spirit. I am eager to leverage my expertise and skills in a new role and am prepared to be challenged by an employer committed to fostering my professional growth and development. I am prepared to embark on this new career opportunity.

Overview

7
7
years of professional experience

Work History

Key Holder

Optimal Wireless
03.2022 - 05.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Utilized sales data to evaluate sales performance and make proper adjustments.
  • Developed strong relationships with clients to better understand their needs and preferences, resulting in successful sales transactions.
  • Provided exceptional customer service, consistently exceeding performance metrics always being above 80 percent to goal.

Sales Representative

Boost Moblie
04.2018 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Managed cash transactions accurately, ensuring proper handling of payments and receipts.
  • Assisted in troubleshooting technical issues, ensuring a smooth manufacturing process for all products.
  • Assisted with weekly inventory counts.
  • Enhanced customer satisfaction by efficiently resolving billing issues and disputes.

Education

High School Diploma -

Premier of Mission
Mission, TX
05-2011

Skills

  • Verbal communication skills
  • Critical thinking and problem solving
  • Organization and multitasking
  • Customer service
  • Flexibility and adaptability
  • Network troubleshooting

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Key Holder

Optimal Wireless
03.2022 - 05.2025

Sales Representative

Boost Moblie
04.2018 - 01.2022

High School Diploma -

Premier of Mission

Client Expert Award

Exceeding customer relations and meeting sales goals.

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