Devon Dean
Ann Arbor,MI
Summary
Dynamic professional with a proven track record at Domino's Pizza, excelling in customer service and team leadership. Enhanced customer satisfaction by promptly resolving complaints and improved cash handling accuracy. Adept at multitasking and fostering a positive work environment, driving team performance and operational excellence.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Domino's Pizza
07.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Customer Service Representative
Surf City Squeeze
10.2021 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Delivered prompt service to prioritize customer needs.
- Maintained clean and orderly areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Community High School
Ann Arbor, MI06-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Multitasking and organization
- Coaching and mentoring
Timeline
Assistant Manager
Domino's Pizza
07.2023 - Current
Customer Service Representative
Surf City Squeeze
10.2021 - 05.2023
High School Diploma -
Community High School
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