Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Yshawraw Campbell

Parkville,MD

Summary

Experienced in leadership, mixology, and data entry. Customer service-focused candidate with excellent professional oral communication and effective interpersonal interactions. Known for highly organized and energetic approach. Self-made individual who excels at mastering new processes and adapting quickly to changes.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Bartender/Trainer

Cinemark
08.2014 - Current
  • Operating Aloha and Penny POS System/ Cash and credit handling
  • Assisting in weekly schedule/ Assists with Bar inventory
  • Training newly hired bartenders/servers
  • Taking and preparing orders by guest request/ Ability to make suggestions due to guest request preference/ Menu knowledge

Bartender/Bottle Service

Lady Day Productions
05.2013 - Current
  • Bartender Responsibilities: Preparing alcoholic or non-alcoholic beverages for bar and patrons of various crowd sizes
  • Interacting with customers, taking orders and serving snacks and drinks
  • Bottle Service Responsibilities: Serves as a VIP Host, who will ensure that patrons have enough mixers and will often make drinks using the patrons liquor bottle and mixers
  • Catering responsibilities: Preparing and serving food at events
  • Sets up and breakdown of buffets
  • Food safety

Bartender/Server

On the Border Mexican Grill and Cantina
06.2024 - 03.2025
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
  • Efficiently handled cash transactions and accurately processed payments using POS system
  • Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
  • Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience

Bayhost/Server

Topgolf
12.2022 - 03.2024
  • Hosting golf bays while players play and dine
  • Perform safety demonstrations and ensure player and staff safety
  • Take players orders using Aloha POS computers and Tablets
  • Cash and credit managing
  • Maintaining menu knowledge as they change seasonally
  • Drink and food running
  • Folding napkins and rolling silverware to company standard
  • Clean/Turnover bays within a 6-minute grace period for the next assigned players to arrive
  • Host parties and corporate meetings

Bartender

Melba's night club
01.2021 - 08.2021
  • Operating on Toast POS system and non electronic traditional cash register
  • Prepared and served alcoholic beverages
  • Tending large crowds

Bartender

Ibis Loune
09.2020 - 01.2021
  • Operating on Samsung POS system
  • Cash and credit handling
  • Waiting tables
  • Bottle service
  • Preparing and serving alcoholic beverages

Bar Manager/Bartender

South Marlyn Lounge
06.2020 - 09.2020
  • Staff scheduling
  • Cash management
  • Liquor orders and inventory
  • Customer service
  • Preparing and serving guest drink orders
  • Preparing and serving guest hookah orders
  • Operating Square POS system

Shift Lead

Round One Entertainment, Inc.
10.2019 - 07.2020
  • Ordering supplies as necessary and coordinating product deliveries with suppliers
  • Keeping track of inventory and making sure every area is fully stocked
  • Delegating responsibilities to staff members and ensuring they complete them efficiently and accurately
  • Coaching team members and training new staff
  • Providing customer service and managing complaints
  • Checking cash drawers throughout shifts
  • Monitoring refunds, exchanges and employee discounts
  • Food prep
  • Food line expo
  • Pizza baking
  • Flat top grill and deep fryer operations/cooking

Bartender/Server

Noir Restaurant & Lounge
01.2019 - 07.2019
  • Cash and credit handling/ Taking and preparing orders by guest request/ Menu knowledge
  • Operating Clover system
  • Maintain a clean and safe work environment
  • Assists with Bar inventory
  • Training new hired bartenders and servers
  • Stay updated on Maryland State Alcohol Laws/ Checks for proper identification

Education

High school diploma -

James Madison University
07.2012

Skills

  • Cash management
  • Leadership
  • Sports marketing
  • Supervising
  • Data entry
  • Inventory control
  • Strong multitasking
  • Team player
  • Excellent customer service

Certification

  • Food Handler Certification, 02/27
  • TIPs, 02/27

Timeline

Bartender/Server

On the Border Mexican Grill and Cantina
06.2024 - 03.2025

Bayhost/Server

Topgolf
12.2022 - 03.2024

Bartender

Melba's night club
01.2021 - 08.2021

Bartender

Ibis Loune
09.2020 - 01.2021

Bar Manager/Bartender

South Marlyn Lounge
06.2020 - 09.2020

Shift Lead

Round One Entertainment, Inc.
10.2019 - 07.2020

Bartender/Server

Noir Restaurant & Lounge
01.2019 - 07.2019

Lead Bartender/Trainer

Cinemark
08.2014 - Current

Bartender/Bottle Service

Lady Day Productions
05.2013 - Current

High school diploma -

James Madison University
Yshawraw Campbell