Bartender/Supervisor/Trainer
All Star Cafe/Disney Wide World of Sports
Orlando, FL
01.1998 - 02.2000
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Developed schedules for bartenders, servers and other staff members.
- Assisted in resolving customer complaints or issues quickly and courteously.
- Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.