YSNABI CAPOTE
Hialeah,FL
Summary
Hospitality professional with five years of experience across Genuine Hospitality Group restaurants, progressing from Foodrunner and Barback to Server and Bartender. Experienced in high-volume, upscale service, cocktail and wine knowledge, guest relationship building, cash handling, team coordination, and shift support. Known for adaptability, strong work ethic, and delivering polished, personalized guest experiences.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Key Employee / Bartender / Server
Tap 42
08.2024 - Current
- Progressed through Bartender, Server, and Key Employee roles, taking on increasing responsibility in a high-volume restaurant environment.
- Worked Expo to coordinate food flow, verify order accuracy, and help maintain efficient timing between the kitchen and service team.
- Supported bartenders during busy service by assisting with drink execution, restocking, and maintaining an organized, efficient bar area.
- Conducted table touches to check on guests, address needs, and support a positive dining experience.
- Supported daily restaurant operations as a Key Employee, assisting with shift execution, team coordination, and service standards.
- Provided food and beverage service while building guest relationships and maintaining strong product knowledge and responsible service standards.
Bartender
Layali Lebanese Restaurant
02.2024 - 07.2024
- Provided professional bartending service in a Lebanese restaurant environment, preparing beverages and delivering attentive guest service.
- Maintained an organized, clean, and well-stocked bar while supporting efficient service during busy shifts.
- Built positive guest relationships through friendly, knowledgeable service and attention to individual preferences.
Bartender
Amara at Paraíso
- 01.2024
- Delivered knowledgeable beverage service by maintaining expertise in 75+ popular and custom cocktails, dozens of local beers, and 250+ wines.
- Welcomed and engaged an average of 300+ guests daily, providing attentive service and personalized recommendations.
- Processed $5,000+ in credit, debit, and cash transactions per shift with accuracy and accountability.
- Built relationships with new and returning guests to encourage loyalty and repeat business.
- Managed a high-volume bar efficiently while maintaining timely service, cleanliness, organization, and responsible alcohol service.
- Participated in monthly wine training to strengthen product knowledge, service skills, and pairing recommendations.
Server
Amara at Paraíso / Michael’s Genuine
02.2021 - 01.2024
- Provided brunch, lunch, and dinner service to 100+ guests per shift across two high-volume, fast-paced, high-end restaurants.
- Maintained detailed knowledge of 50+ menu items and rotating specials to deliver customized recommendations.
- Used upselling techniques to support revenue growth while keeping recommendations aligned with guest preferences.
- Coordinated closely with kitchen and service teams to ensure order accuracy, timing, and a seamless dining experience.
- Attended weekly vendor trainings and daily team meetings to strengthen product knowledge and review shift performance.
- Accurately managed cash and credit card transactions and reconciled payments at the end of each shift.
Barback
Amara at Paraíso / Michael’s Genuine
08.2020 - 02.2021
- Managed bar-supply inventory and maintained stock levels to meet demand during high-volume service.
- Supported opening and closing procedures while maintaining cleanliness, organization, safety, and sanitation standards.
- Kept bar inventory organized and fully stocked; handled dishes and glassware, polishing, and replenishment of fresh ingredients and garnishes.
Foodrunner
Harry’s Pizzeria
10.2019 - 08.2020
- Supported kitchen and service teams in delivering consistent food quality, presentation, and timing for an average of 300+ guests daily.
- Prepared the front line with equipment, plateware, and smallwares needed for efficient service.
- Delivered completed meals after checking doneness, appearance, and plate presentation.
- Garnished finished entrées according to house specifications and procedures.
Education
Bachelor’s - Business Administration
Barry University
High School Diploma - undefined
Mater Lakes Academy
01.2018
Skills
Supported busy bar service in fast-paced hospitality settings
Prepared cocktails and poured wine with care
Built strong guest rapport and addressed service needs
Suggested add-ons to increase sales
Processed cash and card payments accurately
Worked closely with team members to keep service flowing
Helped run expo and order handoff during rush periods
Tracked stock levels and assisted with inventory counts
Used solid menu knowledge to answer guest questions
Followed responsible alcohol service guidelines
Helped create positive guest experiences through attentive service
Maintained clean, organized bar and service areas
Personal Information
Title: HOSPITALITY PROFESSIONAL BARTENDER KEY EMPLOYEE
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Key Employee / Bartender / Server
Tap 42
08.2024 - Current
Bartender
Layali Lebanese Restaurant
02.2024 - 07.2024
Server
Amara at Paraíso / Michael’s Genuine
02.2021 - 01.2024
Barback
Amara at Paraíso / Michael’s Genuine
08.2020 - 02.2021
Foodrunner
Harry’s Pizzeria
10.2019 - 08.2020
High School Diploma - undefined
Mater Lakes Academy
Bachelor’s - Business Administration
Barry University
Bartender
Amara at Paraíso
- 01.2024