Madison Eberhard
Fort Myers,FL
Summary
I am a hard working and determined Bartender/Server with years of experience and knowledge in the restaurant industry. I have a strong passion for bartending and serving. I love making cocktails and providing exceptional customer service. I enjoy working in a fast-paced high volume environment and always staying busy. I am very friendly and personable and create a positive environment for guests as well as my coworkers.
Overview
1
1
Language
5
5
years of professional experience
Work History
Bartender/Restaurant Server
Twin peaks
Fort Myers, Florida
07.2024 - Current
- Creating signature cocktails, pouring draft beers, and knowledge of recipes.
- Working fast-paced in a high volume sports bar.
- Experience serving, hosting, and food running.
- Upselling menu items to increase sales.
- Entertaining guests and creating a fun environment for them while also staying professional and providing exceptional service.
- Ensuring responsible beverage service by accurately checking IDs for age verification. and following alcohol service policies for responsible beverage sales.
- Maintaining clean bar tops, glassware, and service stations throughout shifts.
Manager
Culvers
Cape Coral, Florida
02.2022 - 07.2024
- Managing restaurant and staff.
- Resolving guest concerns.
- Monitoring staff performance and addressing issues.
- Supporting team communication during busy shifts.
- Assigning tasks and following closing procedures.
- Training new employees.
- Handling cash drawers, and closing the store.
Hostess
Gather
Cape Coral, Florida
04.2022 - 02.2023
- Greeting guests warmly upon arrival, seating them promptly.
- Coordinating reservations, waitlist, and seating flow in dining room.
- Answering phone calls and confirming reservation details for guests.
- Following server rotation.
- Rolling silverware
- Opening and closing procedures.
Education
Cape Coral High School
Cape Coral, FLFlorida SouthWestern State College
Fort Myers, FLSkills
- Working fast-paced and providing exceptional customer service in a high volume sports bar
- Mixing signature cocktails and pouring draft beers
- Resolving guest concerns and communicating with coworkers to ensure a smooth shift
- Providing hospitality and creating a positive environment for guests
- Bartending, serving, hosting, and expo
- Cash register operation
- Training new employees and supporting coworkers during busy shifts
- Teamwork
Languages
English
Full Professional
References
References available upon request.
Timeline
Bartender/Restaurant Server
Twin peaks
07.2024 - Current
Hostess
Gather
04.2022 - 02.2023
Manager
Culvers
02.2022 - 07.2024
Cape Coral High School
Florida SouthWestern State College