Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yubet Dehoyos

North Arlington

Summary

Dynamic Trucking Agent with a proven track record at American Carrier Transport, recognized for optimizing tracking protocols and enhancing communication, resulting in reduced response times. Exceptional customer service and attention to detail fostered strong client relationships, while critical thinking and problem-solving skills ensured successful execution of high-profile assignments.

Tracking professional prepared for critical logistics roles. Proven ability to manage tracking systems and ensure accurate shipment details, contributing to smooth operations. Known for excellent collaboration skills and adaptability to dynamic environments. Valued for keen attention to detail and proficiency in data management.

Overview

24
24
years of professional experience

Work History

Trucking Agent

American Carrier Transport
06.2024 - Current
  • Developed customized reports for clients, presenting relevant tracking data in an easily digestible format.
  • Reduced response times for critical incidents by optimizing tracking protocols and communication channels.
  • Played an integral role in the successful execution of numerous high-profile assignments, earning recognition from both clients and colleagues alike for attention to detail and thoroughness.
  • Effectively communicated with relevant stakeholders throughout the entire tracking process, ensuring complete transparency and seamless coordination between parties involved.

Trucking Agent

Evans Delivery Inc.
04.2018 - 12.2023
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Provided exceptional customer service through clear communication, quick responses to inquiries, and proactive problem-solving measures.
  • Established strong working relationships with clients, fostering trust and loyalty through consistent performance delivery and excellent service quality.
  • Reduced response times for critical incidents by optimizing tracking protocols and communication channels.

Office Manager

Horizon Freight Systems
01.2012 - 03.2018
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Office Manager

Extra Space Storage
03.2001 - 09.2007
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

Education

Associate of Science - BUSSINESS ADMINSTRATION

Kingsborough Community College
Brooklyn, NY

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Excellent communication
  • Organizational skills
  • Critical thinking
  • Decision-making

Languages

Spanish
Native or Bilingual

Timeline

Trucking Agent

American Carrier Transport
06.2024 - Current

Trucking Agent

Evans Delivery Inc.
04.2018 - 12.2023

Office Manager

Horizon Freight Systems
01.2012 - 03.2018

Office Manager

Extra Space Storage
03.2001 - 09.2007

Associate of Science - BUSSINESS ADMINSTRATION

Kingsborough Community College

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